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Old 05-25-2005   #1 (permalink)
Hlifino is offline Rookie


Joined: Apr 2005
Posts: 30 Threads: 2
Merced, Ca
Default Anyone have experience with "The Spoiler Factory"

I was wondering if any one here has had problems with The Spoiler Factory.Com. They are of course an on line spoiler dealer. I must say I have had the worst experience with them. They are rude they do not know a thing about customer service and they have lied to me on each call I have made to they. I placed a very simple order for a set of ¼ window louvers and their web site says nothing about the time it take to receive an order besides the shipping time so I felt it was completely reasonable to expect the order based on their info posted. Then to come to fine out there is a wait for painting which is fine that makes sense I would have liked to know that up front and then them seem to have no way to track your status at all once ordered. Long story short they have really screwed up my order I call today and tell them they sent me the wrong thing they sent me the trunk spoiler no the window spoiler. Need less to say I am very disappointed with them and I just wanted to see it this was the same service others have received and if no one else has ordered from them to give an FYI to everyone. It may be just my dumb luck but I have called them several time and each time it has been the same service.
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Legend Lime GT, 5spd, Black Leather, ISAP. If you can beleive it ordered 4/5/05 and got my VIN 4/8/05. Build week 4/25/05 released from plant and shipped convoy on 4/27/05. Should arrive at dealer ship for pickup on 5/9/05. Thanks 3rd1 for the Great info on and outstanding dealer.
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Old 05-26-2005   #2 (permalink)
Hlifino is offline Rookie


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Default

Come on there has to be someone else out there that has dealt with this co. What was your experiences?
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Legend Lime GT, 5spd, Black Leather, ISAP. If you can beleive it ordered 4/5/05 and got my VIN 4/8/05. Build week 4/25/05 released from plant and shipped convoy on 4/27/05. Should arrive at dealer ship for pickup on 5/9/05. Thanks 3rd1 for the Great info on and outstanding dealer.
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Old 06-01-2005   #3 (permalink)
Trigger is offline Rookie


Joined: Feb 2005
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Pinconning   Michigan
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Wow, it sounds as if you've had a lousy experience! I purchased a rear spoiler for my previous Sebring convertible, and it arrived painted within 1 1/2 weeks without problems.
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Old 06-01-2005   #4 (permalink)
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I ordered a spoiler from them for my 2005 GT from them and it arrived in a couple of days in perfect condition. No troubles on my end. Sorry to hear about your problems.

Todd
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