Quote:
Originally Posted by cdavila On Wednesday afternoon i ordered n email tune from Tillmanspeed and they Chris Rose said they would send it out by 8 pm or at the latest on Thursday, so friday afternoon still no tune so i call and they said they will send it out by 8 pm again so saturday still no tune so i call again they tell me it will go out by 5 pm on saturday well it is now Sunday morning and still no tune, luckily they have not charged me for it yet.
I emailed them saying i was npt mad but really disappointed in their customer service, i know it is just a $49.00 tune not a thousand but still i was going to order other things. |
Quote:
Originally Posted by cdavila I would like to apologize to Chris Rose and the guys at Tillmanspeed i over reacted to the tune issue things happen that cannot be controlled sometimes. |
Yeah maybe you caught them at a horrible time. I ordered an Email tune through Chris Rose and he got it to me a day earlier then expected(the next day i had it on my car).
Nick at American muscle is great too! Very great customer service, i have ordered hundreds of dollars of stuff through them. 2 CDC Chin spoilers, Maximum Motorsports Caster/Camber plates.. 2 antenna's Liscense plate frame, black out stuff for my lights. Black out panel etc.. I always got it very quick, nick provided me a discount when i was in desperate need of my suspension piece and was tight on money.
Brent at Brenspeed is also the man. Before my caster/camber plates i ordered Camber bolts through them and i got them on my second day. Even when i email these guys about suspension/exhaust or motor questions about modding, like what fits or something to that nature they are always very helpful and quick to respond.
So far, those are the only three companies i have used ALOT, i have dealt with Moss Mustang, also a great company.
All of these companies were great with speedy shipping, took time out to reply to all emails, and just all around nice people. I stick to them, i feel like giving them my money since they are just very knowledgeable and helpful people. All the companies i listed above know how to run a business!