[jonnydanger07]

my clutch or tranny is gone the dealers telling me its abuse and wont cover it.i baby that car and dont ride the clutch.any ideas id really like a reply with ideas im in canada.and i cant understand why there treating me bad i have the 07 v6 stang and a 2008 sportrac 4x4 limited and i always buy my cars from the same place this is the 5th car from that dealership.

[swpdcop]

bring it to another dealer...its under warranty right?

[jonnydanger07]

called another and they told me if they consider it abuse (which its not they dont have to come good)

[stlwagon]

What did the dealer do to determine it was abused? They pulled the transmission and inspected it?

[jonnydanger07]

yes said the clutch is gone and saw nothing else wrong i bady this thing and i never had a prob till last week it only has like 13000 kms on it ive never seen a clutch go that fast

[jonnydanger07]

no mods have been done yet either

[JudisStang]

Do you have a better business bureau in Canada? If so, I would write a letter to them, cc all the ford dealerships in the area and you'll get a response....

[jonnydanger07]

we do have bbb but in canada its a joke they resolve nothing. And i thought everything was covered up to 20000 or 1 year anyway,but so far they want me to pay im just wondering if anyone knows the warrenty well.just fishing for ideas. Cause i love my car but it seems i got a dud

[swpdcop]

do you have kids that beat on the car?

[jonnydanger07]

im 26 im the only one to ever drive it.no kids to blame dont know what to do know i dont want to pay for the repair because ive treated the thing so god it blows my mind that its all screwed up

[fishingjts]

clutches are a tricky area since they are considered "normal wear" parts.... I had a clutch go out in a Jeep at 11,000 miles... dealer claimed it was normal wear part and not covered... it took 2 weeks of arguing that 11,000 miles is not normal for a clutch... lots of yelling and threatening... but finally got them to cover the clutch...

[daro]

your problem sounds like a clutch but could be a tranny prob. does it slip in every gear or only in one or some?

drivetrain warranty is i belive 3 years.

did the dealer confirm what was wrong? if not how can he deny warrany coverage if he does not know for sure what is wrong. if reminding the dealer of this does not work why wouldn't you write a letter or call ford directly? at the end of the day it is their responsibility.
while you are at it, make sure to tell them about how your dealer treated you.

[fishingjts]

Originally Posted by daro

your problem sounds like a clutch but could be a tranny prob. does it slip in every gear or only in one or some?

drivetrain warranty is i belive 3 years.

did the dealer confirm what was wrong? if not how can he deny warrany coverage if he does not know for sure what is wrong. if reminding the dealer of this does not work why wouldn't you write a letter or call ford directly? at the end of the day it is their responsibility.
while you are at it, make sure to tell them about how your dealer treated you.

Clutches are treated like brake pads... they are normal wear parts... which means you can have a problem getting it replaced under warranty... you wear your brake pads out in 3 years or 36,000 miles you are not going to get them replaced under warranty... unless you had a defective caliper that wore out only that one set of pads...

Calling or writing Corporate Ford will not get you any where... seems they don't care much once you buy the car...sorry, but that has been my observation...

[jonnydanger07]

im fighting with them know the say its not burnt but worn to the rivots and that its abuse.which i know its not.ive never seen a clutch wear that fast. ford canadqa gave me the brush off so know i have a lawyer. so we'll see how that goes.