Ford Mustang Forum banner

Are you experiencing rough/notchy/stiff shifting with your MT82 6-Speed?

  • Yes, I am experiencing rough, notchy, and stiff shifting

    Votes: 279 71.9%
  • No, I am not experiencing rough, notchy, and stiff shifting

    Votes: 109 28.1%

Official 2011-2014 MT-82 manual tranny shifting problems.

1M views 8K replies 562 participants last post by  Cbaty08 
G
#1 · (Edited)
I think it would serve us all to have this information consolidated into one thread and made into a sticky. It can serve to help those experiencing the issue to be able to bring this information to the dealership to reinforce their claim.

This thread is ONLY for people that are having issues with the manual transmission and or clutch. The symptoms are rough shifting especially in 1st and 2nd, grinding and a general notchyness after warm-up. See video below:

VIDEO0010.mp4 video by product42 - Photobucket Unfortunately it's hard to hear all the clunking around.

Please post up you car's info including build date if possible.
Please describe the symptoms you're having and when they began to occur. Please also list the results of any dealership interaction including repair.

Let's keep all off-topic info elsewhere.


I know I keep posting the same thing on this thread, but the pages are just increasing by the minute. I just want to let all the new members know that I am here to help. Please visit your Ford dealer first and if you need further assistance, please message me with your mileage, VIN, contact info, and dealer. Thank you for your support guys!:yelpleased:

Deysha
 
G
#2 ·
J Orbit
2011 Mustang V6, 6-speed manual
Built in June 2010

Car purchased with 50 miles on the ODO, problems started occuring within a few days. 1st gear resists going into gear from a stop. It got noticibly worse and spread to 2nd gear by 400 miles and at 1400 was taken to the dealership. Service advisor replicated the problem even adding that "you can hear it banging". He agreed that this did not feel normal. Car has been in the shop for diangnosis and paint repair since 11/15/10
 
#3 ·
clutch or trans issue

Dacam
6 sp manual
Build date: 08/10

I have 450 miles on the car, the notchiness or slight grind has always been there since I bought the car. 1st gear seems like it doesn't go all the way into gear, 2nd seem really notchy or a slight grind going in. Its bad when the trans is cold, it gets smoother as it starts to warm up. The rest of the gears seems fine.
 
#4 ·
My original issue:
when driving at any gear, if I go over 2500 rpm to about 3000 RPM and then let the car role in the same gear, when it gets back down to 2500 RPM the gear shift starts to vibrate very noticeable. To a point that you can hear the inside panels shake. Most noticeably in 2nd, 3rd and 4th gear. Pressing the clutch and then putting the car back into the same gear helps.
Ford solution: Ford has an inside announcement about the vibration in the shifter, According to them it is normal. It is due to the dual mass transmission. This is isolated to the V6 2011 model with a MT82 transmission.
They also said the dual mass is the reason for the need to use a bit of force when putting the car in gear.
According to the mechanic the transmission is a sport transmission that was adopted from an aftermarket trany that was created for the 2006 – 2009 Mustang
Someone else suggested that this is a racing type transmission and double shifting should help.

Car was build in the end of July, V6 3.7 2011, with MT
 
#6 ·
cathead
'11 v6, MT82
1700 miles
built 7/10

Mine is worst when cold, very difficult from 1st to 2nd. Gradually smooths out till full operating temp, then all is well. But then, symptoms return (not as bad) if I stop for half hour or more or if I cruise in 6th for half hour or more. Also slight grind when shifting from 2nd to 3rd at 3500 rpm or more, even after warmed up. Taking it in Monday - first adventure with this dealer's service.
 
#7 ·
TalonFyre
2011 V6 with Performance Package
~1800 miles
Build Date: 10/4/2010

Like cathead, mine is also worst when cold. The loud "thunk" going into 2nd gear only happens when I pull out of the garage in the morning. Every subsequent gear change into 2nd does not produce a thunk. I have no deceleration vibration at all as some have described. In normal/semi-slow day-to-day driving (short shift between 2k and 2.5k RPM), the shifting into gears feels clunky but gets slightly better as the car warms up. Revving higher before shifting also lessens the shifter notchiness to an extent.

Recently made a discovery: not just revving higher before shifting, but actually giving it 30% or more of throttle before shifting makes the gear change much much smoother. This is as opposed to just feathering the throttle, letting the revs hit 2k or so at a slow pace and then shifting. Increasing torque output before shift makes it better? This may reinforce the fact that this is a sport/race type transmission.

Taking it to the dealer next Friday for sanity check.
 
#8 ·
JimmyM
2011 V6 Performance Package
Built 9/18

1st gear feels like it doesn't want to go all the way in. Shifting from 1st to 2nd is very rugged and often produces a CLUNK sound. Other gears feel fine.

About 400 miles on the odometer.

For those taking their cars to the dealer, please keep us updated.
 
#9 ·
2011 V6 Performance Package

Hey guys,

First time poster. I'm glad I finally found other people with this same issue. I bought my car about 4 weeks ago. Still having trouble shifting into 1st and 2nd. Almost feels like I don't have the clutch pressed all the way. If I shift into 1st at a stoplight it will feel stiff but then I will back out into neutral and back into 1st and its very smooth again. Noticed the problem the entire time I've owned it, but it's my first manual car so I didn't think anything of it at first. The interesting thing is that it seems completely random. I cannot figure out any cause to this problem (ie: cold weather, pressing the clutch too long, jamming it into gear too hard). Almost like there is no rhyme or reason to each occurrence. I'm waiting to hear if anyone has solved this problem at the dealership yet before I take it in. Can anyone tell me if a solution has been reached with this? And if not, please keep us informed.
Thanks
 
#10 ·
I have it

H All,

I have the problem as well. Worse when cold and effects 1-2 primarily with a little bit 2-3. Gets better when car has been driven. Funny thing is that it does not seem to be ann issue at all when going down eg 3-2, 2-1 - only the upshifts. Going to shop on Wed. Car was built in June and has about 3200 miles on it.
 
#13 ·
H All,

I have the problem as well. Worse when cold and effects 1-2 primarily with a little bit 2-3. Gets better when car has been driven. Funny thing is that it does not seem to be ann issue at all when going down eg 3-2, 2-1 - only the upshifts. Going to shop on Wed. Car was built in June and has about 3200 miles on it.
You know what, you're right. Mine doesn't seem to have a problem downshifting, only up. Much, much worse when cold... and it's -20*C plus wind right now = -30*C. Since the troubles are from 1 to 2 and sometimes 3, I wonder if the Skip Shift is the root cause? Have you noticed that even at low speed and low RPM, the car stops you from putting the shifter into 1st? I've have been using Skip Shift on icy roads and it works very well for that. I will say with AdvanceTrac, ABS and winter tires, this car rocks in the winter!
 
#11 ·
guitarhurricane
2011 Mustang GT, 6-speed manual
Built in May 2010

Car purchased with about 90 miles on the ODO, the rough shifting has developed fairly recently. At the moment, it's only on the 1-2 shift, and it's absolutely lousy when cold, it feels like it's clunking into gear. Once it's warmed up, it feels much better.
 
G
#12 ·
Hi guys,

My name is Deysha from Ford Customer Service. I have been reading about the rough shifting on your Mustangs and it sounds upsetting. I would like to recommend you to please bring this up to your local dealerships attention so they can find the root cause of the concern. Also, I encourage anyone in the U.S. who has experienced this clutch issue on their 2011 Mustang to PM me your VIN and any relevant information so I can look into this further for you and get it properly documented in our systems. I would love to help.

Deysha
 
#7,880 ·
downshifting problems also



I have a 2014 GT 5.0 mustang with the same problem and have taken my car to the garage and they say its not to bad and will get better when briken in at 12000 miles that just don't sound right to me is it I could please use a answer
 
#14 ·
Has anyone who "tuned out" the Skip Shift feature with an after market tune, experienced the rough up-shifting in low gears? :?:
 
#16 ·
I made an appointment to take it into my dealer tomorrow. They made it sound like many people have already taken it in for the same issue (he even mentioned it was mostly for 1st and 2nd gear). He also said they probably have a solution because the cars have all been processed in and out of the shop. It is a huge dealer and they sell alot of manuals so it wouldnt surprise me if they have gotten alot of people in for it. I will keep you all updated for sure.
 
#17 ·
I took mine in yesterday for the rough 1st to 2nd when cold (primarily), and they had a new tech look at it and could not find anything wrong. The service advisor called and asked to keep it overnight so they could troubleshoot when it's cold, and have a more experienced transmission tech look at it. So this morning the SA called and said that so far they think the difficulty shifting to second when cold is normal and that there is a TSB out on that. I'm not aware of any such TSB related to "cold clutch" - anyone heard anything about that? I hope they are not giving me the shuffle - dealers wouldn't do that now would they? I will at least get it documented this way I guess, and then when the clutch goes or the tranny goes I will have it in the record that I brought it to their attention. I will also forward this to the Ford rep on this thread. It really sucks that my first and only new car that I'm in love with, won't work in the cold!
 
#19 ·
I heard back from the dealership SA again, saying they were releasing my car to me. They have determined everything is normal, and are hoping I will accept 2 reasons for the rough shifting: cold weather, and not enough time for break-in. Mine has 1700 miles, and I told him I wasn't aware that there was any break-in for the transmission and/or clutch. On and on, he didn't want to hear much of what I had to say, and kept insisting that his techs have thoroughly inspected and determined everything is within spec. Not a very pleasant conversation, and I let him know I would be expecting documentation that there is a problem and that I would be contacting Ford Customer Service (Deysha) about it. We will see what happens. Could it be true that there is an unwritten mystery break-in for the transmission and clutch, and if so how does one explain the fact that there are many similarly equipped Mustangs with no problems at all? I am very disappointed in how this is being handled so far.
 
#20 ·
Cathead, sorry, but that all sounds like BS. By 1700 miles, anything that needs to break in has done so already, that much I know.

On a unrelated note, today was probably the first day ever in which I did not experience a single *CLUNK* when shifting into 2nd.
 
#21 ·
I sent Deysha my info and to my surprise, I had a follow-up call earlier today from a Ford customer service representative from my region with a case # logged for this problem. He said they would track this issue when I take it into the dealer to have it looked at. Pretty good customer service, I must say.
 
#22 ·
Call From Ford

I also PM my information and recieved a call from Ford Customer Care with a Case Number and a request to call them to discuss my issue in detail so that they would have all the facts correct. I too call that an excellent response. Now if they do the same level of service when I take it to the Dealer tomorrow I will say Ford is top notch in my book!!
 
#23 ·
Had the clutch and flywheel replaced at 1000 miles because starts in 1st had become a terrible, jerky experience. I also had all the clunking and grinding 1-2 and 2-3. The clutch replacement helped smooth the clutch for a couple of days... then right back to terrible. If your dealer isn't helpful with the tranny issue, take him for a ride. In my car, if I fully depress the clutch at 20-30 mph and move the shifter back and forth from 5-6-5-6-5-6 the transmission just grinds away. Check yours.

I PMd my situation to the rep here and got a call from a Ford Rep who was fantastic. She arranged for a rental when I drop it off next Monday and assured me they would do everything they need to in order to solve the clutch and shifting issues. Stay tuned!

If any of you are experiencing poor clutch engagement and/or shifting problems, I implore you to PM the Ford rep and arrange for a visit to your dealer. It's not a cold fluid issue... I'm in San Jose, CA and it does it cold and fully warmed up at any temp.
 
#24 ·
I sent Deysha a PM and it about this yesterday and another last night. I got a pretty vague response, but also that a customer service specialist will be contacting me for follow-up - that has not happened yet. I'm glad to hear that they are contacting people and will give it another day before trying again.
 
#26 ·
Update after service visit

I have to say the PM'ing of my VIN and problem to Deysha was very valuable. Not only did Ford Customer care call me but when I showed up to the Dealer this morning the Service Manager met me and went on a ride with me. She saw the difficulty in shifting to 2nd and contacted Ford thru their hotline. I have a printout of the Hotline response which was given to me. Manger also drove a new 2011 on the lot and said she felt the grinding as shifting in 2nd on that car. So great response and service but.... no fix to the problem as of yet and according to Ford there is no TSB or any other bulletin on this issue so they are saying it is normal for the car. I explained that a) it was not like this when I bought it and b) it seems to be getting worse. While they sympathized with me they indicated there was little they could do until Ford identifies the problem and a fix. So we agreed for me to take the car back and I would bring it back in if it gets any worse and they will monitor the system to see if any information is put out by Ford on the problem

I will be very interested if the other folks get any definitive information from another dealer on this (with regard to a fix/solution) Oh and by the way I live in Az so not the coldest place in the US by far.
 
#28 ·
My 2011 GT was built 6/10/10 I just turned 5000 miles. This is my second oil and filter change. I dumped the oil at 1000 on the clock and changed the rear fluid at the same time. Wanted to change the trans fluid at 5000 as well but the dealer wanted me to hold off due to a reported notchy 2nd gear engagement issue. I don't baby the car but I don't abuse it either. Second gear engagement issues started around 1200 miles. Also you can feel the trans rumbling when sitting at a light all issues reported to dealer waiting for factory rep report. Will post when new info is available. Aside from this the car shifts great and have not missed a shift. I have noticed if you pull shift lever to the left slightly the notchy 2nd shift feel goes away.
 
G
#32 ·
Hi Rascal,

I have been following these posts with you guys about these concerns with your Mustangs. I am happy to hear that you are working with your dealership so they can find the cause of this shifting concern. As I have advised others, I am here to help. I can look into this further for you. You can private message me your VIN and dealership information if you would like. I can also look into recalls or customer satisfaction programs that may apply to your vehicle.

Best regards,

Deysha
 
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top