Mustang auto transmission "clunk"
My 2011 GT has the same problem, been to 2 different Ford dealers, both say it is normal. Second dealer reflashed the computer.
It drives me crazy. I have people in the car and they all comment "what's wrong with your car?".
Call Ford "no" service line and they gave me a case number, and I took it to their recommended dealer. We went for a ride in my car, and another 2011 the dealer had. Both cars sound the same. Put both on the lift, issue in my opinion is the lash in the transmission. The Dealer's car and mine were identical. I have not taken a 2012 for a ride to see if Ford as rectified this "normal" condition.
So after 15 years of mostly buying Japanese cars I go American (I love the car other than this), I am regretting it. Best part about it, now the carfax has 3 dealer visits on it for the same problem.
Any suggestions anyone?