2012 Mustang Production Cease - Ford Mustang Forum
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post #1 of 46 (permalink) Old 04-22-2011 Thread Starter
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2012 Mustang Production Cease

Ok, first off, I want to porject that I find this EXTREMELY hard to believe for many many reason, but I wanted to bring this to discussion to see if anyone else has been approached about this.

Today I went looking around dealerships at 2012 V6 Mustangs since I am looking to buy within the next 1-2 months. Found a 2012 V6 Performance Package base model in Ingot silver; the options I have my eye on. Very impressed in comparsion tot he base models with 2.73's and 6R80s ive drive before.

Anyway, this dealer was very straight forward with me in pricing, look into all types of incentives i may be eligible for. Also, in my area, this is a Ford dealer that deals a lot with Mustangs; they always have a good stock of GT's, V6's and GT500's. Came away from the situation feeling good. (Russ Milne Ford)

Went to another dealership and overall felt like a different type of customer when talking to the salesman. Just didn't feel as though the guy really cared; the guy seemed to just want me to buy. I had him go through all the incentives I could be eligeable for as well and got pretty much the same results, but somethings didnt corrospond to the other dealers offerings. Also, this guy did not look into as great detail with things. One of the things I was told by the salesman is that his general manager just told him 2012 Mustangs will STOP BEING PRODUCED after job 1.... I asked him about this information further and he said that it was a suprise to him, but his GM just told him and that he has connections as far as Mustang production. (Mike Dorian Ford)

Im pretty sure this is BS and the salesman, knowing I wasn't planning to buy for another month or so, was trying to get me to rush on a Mustang. Just curious if anyone else has been fed this?

I know some people who would know a lot about this as well, but lets see what comes up here.
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post #2 of 46 (permalink) Old 04-22-2011
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I was given all sorts of misinformation from the original dealership I set out to buy a car from last October. Like the reason my car was taking so long was because I changed the order when in fact they had no allocation and my order was taking the longest of all because they had given me a priority 19 allowing other orders to slip in ahead of me when they were all being put in as 10s. And when the first '12s started hitting dealer lots this dealer even told another board member those weren't real 2012s, they were rebadged 2011s!

There is no limit to what some of these guys will make up.

And you are right, the way you get treated can vary radically dealer to dealer. Some profile you right off the bat as not serious because of your appearance. I'm not sure what was wrong with me that day, I thought I looked okay, LOL, but I had a dealer in the most affluent part of town decide right off the bat I wasn't a real buyer. I had asked about brochures and they were all out. Funny after a few minutes of discussion when he realized I knew what I was talking about and was looking for a car right away he suddenly remembered they had some brochures. I told him no thanks and hoped what they saved on giving out a brochure made up for losing a $35K sale. Amazing.

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post #3 of 46 (permalink) Old 04-22-2011
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First dealership I went to, a real jerk of a salesman swoops in on me. Let's me do a test drive, then went back in to discuss things. The one I test drove wasn't exactly what I was looking for, and I knew to get that it would have to be ordered. Told him to inquire about ordering one with the GM and he came back telling me that if I ordered one I would not see it for 6 months. Then spent the next few minutes trying to get me to buy the one that I just test drove. I humored him and asked him what he could do for me with the price if I got the one they had, and all he did was point at the sticker price and said "that's the price". Needless to say, I ordered my Mustang through another dealership with a salesman that treated me with respect.

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Ordered: 4/11/2011 | VIN: 5/26 | Window sticker: 6/7 | Build date: 6/13 | ETA: 1st-6/24 2nd-6/29 | Arrived at dealer: 6/24 | Took delivery: 6/27

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post #4 of 46 (permalink) Old 04-22-2011
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When I got mine in 2009, I wanted a stick. I asked if they could find one and I would check back in a few days. Came back and was told none availible, that he had checked in about a hundred mile radius. I bought the car, one week later I stopped at a dealer no more than 30 miles away, and lo and behold, there sat my EXACT car, and one identical to it......except it was a stick. Learned my lesson, from now on, I do my own leg work and trust NO one.
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post #5 of 46 (permalink) Old 04-22-2011
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How do I get a copy of the window sticker? :?: I have the VIN and just a build week ( next week).
Thanks.
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post #6 of 46 (permalink) Old 04-22-2011
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Quote:
Originally Posted by bear60 View Post
How do I get a copy of the window sticker? :?: I have the VIN and just a build week ( next week).
Thanks.
Put your VIN # at the end of this URL: http://www.inventory.ford.com/servic...icker.pdf?vin=

2012 Kona Blue V6 Premium MCA, stone interior, AT, electronics package, rear camera, reverse sensing & security, HID, 3.31

Ordered: 4/11/2011 | VIN: 5/26 | Window sticker: 6/7 | Build date: 6/13 | ETA: 1st-6/24 2nd-6/29 | Arrived at dealer: 6/24 | Took delivery: 6/27

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post #7 of 46 (permalink) Old 04-22-2011
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Sounds about the same as my experience. The first dealership I went to they paged the salesman and it took him 5 - 10 minutes to come and talk to me. At the time I didn't realise that the black Laguna Seca wasn't legal to drive on streets but he told me he could order me one. He asked me for my email address and said he'd get back to me on the weekend but didn't. 4 weeks now.... no response. When I went to the next dealer the salesman told me right away that the Laguna Seca wasn't street legal and that Windsor was only getting one in. He said there was little chance of any customer ordering it because other dealerships were offering them over 100 thousand to get it. I did some research and he was right - Canada received very few and they went in a lottary to see which dealers would get them. At least he was honest so I ordered the Gt with all the options that I wanted without any problems from him. He was straight foreward right off the bat asking me if I still wanted to order a 2012 GT since the wait would probably be anywhere from 8 - 12 weeks. I prefer someone like that that's not just there to make the big sale.
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post #8 of 46 (permalink) Old 04-22-2011 Thread Starter
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This guy, I could tell, other than the production stop with the Mustang, that he was pulling stuff from his ass. I started talking to him about Ford and them moving to a globalized platform and the 2014 Mustang being one with more of a global market and design in mind and he was suprised to hear some of the stuff I was telling him.

Haha, at least I know for sure I will not be comming back to that dealership. Hopefully the PP V6 I test drove will still be around in the comming month at Russ Milne; I really want that one. Thinking of either Angela, Monica or Audrey as a name
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post #9 of 46 (permalink) Old 04-22-2011
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Thanks. Got the window sticker. I appreciate the help.
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Quote:
Originally Posted by Mountain View Post
This guy, I could tell, other than the production stop with the Mustang, that he was pulling stuff from his ass. I started talking to him about Ford and them moving to a globalized platform and the 2014 Mustang being one with more of a global market and design in mind and he was suprised to hear some of the stuff I was telling him.

Haha, at least I know for sure I will not be comming back to that dealership. Hopefully the PP V6 I test drove will still be around in the comming month at Russ Milne; I really want that one. Thinking of either Angela, Monica or Audrey as a name
With most every dealer I've dealt with in the past, the saleman has much less knowledge about the vehicle than I do. Pretty sad, in my opinion!

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Good salesmanship takes alot of skill. Product knowledge, communication, people skills.

Unfortunately its one that gets alot of bad apples that for some reason never seem to washout.

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I can't even begin to tell you about the continuous stream of bullsh*t I got from my dealership. It was unreal, lie after lie, misstatement after misstatement. It got comical after awhile and I just stopped calling them. Instead I contacted FCS directly and established a working relationship w/ someone there. That has been much more fruitful regarding good information. Plus I use Deysha as confirmation. The 2 sources always jibed and I felt I got the straight scoop.

I got an "ok" deal for an ordered car, about a grand off.

It's taking a long time because of the numerous production delays and my dealer's non-existant allocation. My fault for sticking w/ them this long.

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Quote:
Originally Posted by privatpig View Post
When I got mine in 2009, I wanted a stick. I asked if they could find one and I would check back in a few days. Came back and was told none availible, that he had checked in about a hundred mile radius. I bought the car, one week later I stopped at a dealer no more than 30 miles away, and lo and behold, there sat my EXACT car, and one identical to it......except it was a stick. Learned my lesson, from now on, I do my own leg work and trust NO one.
When salesmans' claims are concerned, Murphy's Law supersedes Newton's.
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I went to one dealership just to see if I could fit into a new Mustang comfortably. They pointed me to a 2007 convertible, saying they are all the same. I declined the invitation, and said I want to try a new one, seeing as I might want a NEW one. They set me into a 2009 Shelby (fit well) and said, that's a new one. Then I studied the car, saw there is not a new car sticker, and another guy said, "that's a used one". So I asked for a new one. Someone brought one over, and didn't know how to change the steering wheel to get it out of the way of my legs.

I decided they are just plain dumb, and went to others for real test drives. But then the 2012's came out. After having been on their website, and seeing them in stock, I went back to that first dealer. I asked to see their 2012's. The sales guy said they won't have them for months. The scary part is, HE WASN'T LYING. HE DIDN'T KNOW. Others there were just as uninformed

I walked them to their row of Mustangs, and showed them to them. Then I took a test drive, and they were ready to seal the deal by asking for the keys to my "trade-in", i.e. the car I came in. I declined and suggested they get their sales guys some better training, said I will do some websearching to gain my own understanding of options, prices, etc.

When I made it plain I am a serious buyer, they couldn't even figure out how to respond to an email I sent, telling them it was on its way, to ask for a formal quote.

I went with someone else. I told them I did ordered from another dealer.

Three weeks later, their guy phoned me to ask if I was coming back to finish negotiations on the car I seemed most interested in.

Another two weeks, and still have the same cars on their lot they did when I took the test drive. Can anyone guess why?
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Quote:
Originally Posted by hammergjh View Post
It's taking a long time because of the numerous production delays and my dealer's non-existant allocation. My fault for sticking w/ them this long.
How does one learn how much allocation the dealer really has? My car has been on order for a month, and Ford's computer still says it is in the ordering process. Maybe it's in the non-allocation process. How can I check? This isn't the kind of question one would bring to Ford directly. They wouldn't want to rat out a low-allocation dealer.
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