Joined: Oct 2006
I have the same issue on the lip of the hood of my 2011. Called local Ford dealer, they told me that I have to take the car to a dealer with a body shop. There, they take digital photos and send them to Ford. Ford, then decides if the problem was caused by damage to the paint, such as stone nicks, or bird droppings, or is it the fault of the paint. I haven't gotten around to taking it there yet. Thinking I might end up getting the run-around. If I'm not mistaking, there is a tsb from Ford on this.