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sync problem

2K views 10 replies 7 participants last post by  RodgerJerney 
#1 ·
The sync system on my 2013 mustang v6 is stuck. What I mean is when I put in a phone number I get the same number the number will not change. Is there a rest button or master reset, or must I take it to the dealer for warranty repair. T hanks.
 
#2 ·
There is a 'Master Reset' in the menu.
 
#4 ·
I've not found the master reset very useful when sync locks up. Ether pull the fuse for the system, allegedly behind the right side kick panel but I can't find any fuses in there on my car. so I just disconnect the battery for a few minutes. It may also pay to delete the Bluetooth paring on both the phone and sync (assuming you have it working again) and reestablish a fresh pairing.
 
#5 ·
This. There is a fuse and it is behind the passenger kick panel. I forget which one it is but a quick Google search will answer that. I used to have to pull the fuse weekly. I put in a Kenwood DVD player and never looked back.
 
#7 ·
#11 ·
I had sync problems when the car was new. It was the phone, not the car.
 
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