Official 2011 Mustang Manual Transmission Rough Shifting Thread
Discuss Official 2011 Mustang Manual Transmission Rough Shifting Thread on AllFordMustangs.com, the place for Mustang enthusiasts.
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I guess what I've been wondering is why? What have you to gain by constantly doing that?
An opinion, same as everybody else. You realize you could ask the same thing about the haters dont you? What do they have to gain by coming on here and complaining? Its not like Ford is watching this thread, finding out who each person is, and responding to them each personally. Closest you are going to get to that is giving Deysha a call.
If you ask me, outside of the notchy shifting problem, 90% of the problems in this thread are caused by crappy dealers, not Ford.
An opinion, same as everybody else. You realize you could ask the same thing about the haters dont you? What do they have to gain by coming on here and complaining? Its not like Ford is watching this thread, finding out who each person is, and responding to them each personally. Closest you are going to get to that is giving Deysha a call.
If you ask me, outside of the notchy shifting problem, 90% of the problems in this thread are caused by crappy dealers, not Ford.
the car didnt get built at the dealer though.. the clutch and trans shot craps BEFORE it went back to the dealer. Granted the dealerships arent doing a good job fixing things though.. I know my trans doesnt feel ANYTHING like it did the entire time I had it before I had to have the clutch assembly, and pedal replaced. its FAR from smooth like it used to be.
I'm not exaggerating when I tell you I thought I was gonna get killed tonight. Being on the highway and losing the ability to shift with 3 lanes bearing down on me was enough to make me realize this: A lemon is one thing... An anomaly. This is not an anomaly. While my car is now at the extreme, it STARTED OUT with a light grind. Add the supposed QDC "fix" and 2 thousand miles and you get what's in the video. This is beyond lemon at this point. Clearly, it's going to take somebody getting injured... Or worse... Before Ford steps up to the plate. And that speaks volumes about this company. GM and Chrysler are bending over backwards for Camaro and Challenger owners with TSBs for just about any known issue. Ford has not issued a SINGLE TSB desgned to fix these shifting issues many of us have been complaining about since August 2010. Nor have they admitted to there being a flaw with these cars that has the potential to put owner safety at risk.
In fact, the ONLY thing Ford has said about is is... And I quote... "Ford is aware that some Mustang owners are not happy with the increased shift effort in cold temperatures"
The first step is admitting you have a problem. Clearly they learned nothing from the Pinto and Explorer... And now the F150, Police Cruiser Crown Vic, and 2011-2012 Mustang. "Those who do not learn from history are bound to repeat it"
WELL PUT!!!! I think your comments speak for many of us - both those who frequently post and those like myself who have the problem but rarely post.
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There are so many new folks on here, I thought I'd provide some background on my car. I am not convinced the transmission is the culprit... But rather the victim. See what you think:
Ford has replaced the following already on my car:
Flywheel (twice)
Clutch assembly (twice)
Clutch slave
Pilot bearing
Transmission (has only run with QDC)
NONE of those repairs solved the clutch issue... I BEGGED them to replace the master cylinder as it is the only thing related to the clutch left... They refused.
The clutch STILL does not engage correctly
The new transmission whines terribly and is notchy with the QDC
I'm convinced that the clutch issue damaged the tranny (AGAIN)
For the record, it started with light 1-2 and 2-3 grinding, on/off clutch engagement, lots of banging in the driveline from under the car, and an inability to shift into various gears with no skip-shift message on the dash.... AND THAT WAS BEFORE FORD EVEN TOUCHED THE CAR....
Quote:
Originally Posted by InsidiousGT
My concern is to limit the fear and hate posts directed at Ford.
There are a LOT of people driving around with these issues and Ford hasn't provided a fix. In fact, they won't even admit to there being a problem. The most they'll do is issue a TSB that states "if owners have increased shift effort in very cold temperatures replace the fluid"... And they instruct dealers quietly to replace the fluid when owners complain about shifting issues.
I'm unclear as to why you would be upset about owners expressing their disappointment with Ford over this. The problems with our cars all began before any dealer touched them. I work very hard for my money. When I hand over $36,000 to a company for their product... I expect them to stand by it. That's not happening here.
Police officers are being burned alive in Crown Vics and Ford won't recall the cars... Yet, if you bring it in concerned about the issue, they'll install a protective cover on the gas tank free of charge. Crown Vic Fires
Hundreds have been injured because their cars are not staying in Park... The Government is trying to force Ford to make good Feds Expand Ford Transmission Probe
Dozens of F150 owners have been injured (burns, broken arms) because of airbags deploying while the truck is being driven... The Feds are trying to convince Ford to recall these trucks. Feds Force Ford to Expand Recall
HOW HIGH ON THE PRIORITY LIST DO YOU THINK OUR PROBLEMS ARE AT FORD?
If you're sitting around waiting for a fix... I suspect you're going to be disappointed. And simply lemoning a car... Only to find out that some poor guy down the road got injured or killed because of this... is not an option. Hence ABC's involvement. This is a company that only acts in it's customers' best interests when the press gets involved.
When the clutch shot craps in my car, I took to the dealer allready know ing the problem, and told them what it was.. of coarse they dont listen and go off on thier own tangent of replacing parts.. they were convinced it was a hydrolic issue.. so they replaced the master and slave cylinders before they replaced the clutch.. 8K miles later trans is shooting craps.
HOWEVER .. prior to the master cyclinder, slave cylinder, clutch pedal and clutc hassembly being replaced my care NEVER had and of the clunking and banging going on underneith it.. even after all those trans internals were replaced it still has all the clunking noise's that were NEVER present before the first pile of parts was replaced.
I've had my V6 2011 Mustang since September of last year. I has issues straight from day 1 (gears 1, 2, 3, and reverse!). When I brought it in to the dealer, it was early December. They kept it for 1 day and said nothing was wrong with it (since it wasn't throwing any codes). I stupidly figured they knew what they were talking about, and thought maybe it was me.
2 months later, I took it back in since the problem had not stopped. Ironically, this was the day the service bulletin came out, so they at least acknowledged that a problem might exist and changed the fluid...
2 days ago, I dropped it off with them again, since the problem still was not rectified (yeah big surprise there). I got a call from them today stating that they test drove it for the last 3 days and cannot replicate the problem.
So my qusetion is where do you guys suggest I go from here? I have over 12k miles on it (it's my daily driver and I drive about 80-100 miles a day). If they're only driving it around the block a few times, it's possible it isn't replicating, but for me, it's a daily issue.
I would love to "lemon law" all over it, but haven't the first clue as to how.... and if they "can't replicate the issue", how would that affect the Lemon Law requirements?
I've been a Pontiac guy all my life, but figured I'd give Ford a try with the sexy new Mustang... needless to say I'm pretty disappointed.
When the clutch shot craps in my car, I took to the dealer allready know ing the problem, and told them what it was.. of coarse they dont listen and go off on thier own tangent of replacing parts.. they were convinced it was a hydrolic issue.. so they replaced the master and slave cylinders before they replaced the clutch.. 8K miles later <acronym title="transmission">trans</acronym> is shooting craps.
In most of the US, auto manufacturers have a few attempts to repair your car before the lemon law takes over... but 1 attempt if it poses a safety risk to the owner.
To be fair, service departments (for the most part) call the Ford Tech Hotline if they are unable to resolve the issue using the troubleshooting steps provided in the service manual. It's pretty clear that every part between the crank and drive shafts on these cars wasn't completely "cooked" before being served. To be frank, they rushed it to market because of the Camaro.
The transmission, clutch assembly, flywheel, pilot bearing, clutch slave, master cylinder, transmission fluid, shifter.... all have been problematic in these cars.
Normally, I'd say "Give them a chance to fix your car". But they simply can't fix it. Ford isn't giving the dealers parts that solve the problem. (permanently, that is). They send them the same old transmissions.... the same old clutches... and now Ford Fiesta Transmission Fluid.
If it were me, and the Sales Manager will not replace your car... or return your money... I'd contact Ford Customer Relations in Michigan (see your owners manual for the number) and explain driving this car in its current state compromises your safety... and you want your money back or a new car. MAKE SURE YOU GET THE OPERATOR'S FULL NAME (Your attorney will need it....). They have 5 days to notify you in writing as to their decision. If they decline your request, they MUST tell you how to get the car fixed.
Keep in mind that any good lemon law attorney should NOT be asking for a DIME from you. They should front the legal costs and Ford will reimburse them for their fees.
I would love to "lemon law" all over it, but haven't the first clue as to how.... and if they "can't replicate the issue", how would that affect the Lemon Law requirements?
I've been a Pontiac guy all my life, but figured I'd give Ford a try with the sexy new Mustang... needless to say I'm pretty disappointed.
1. I would call Ford Customer Care and report this as being a safety issue. They'll provide a case number and make arrangements to have your car looked at again. MAKE SURE THE DEALER INDICATES ON THE REPAIR ORDER THAT YOU THINK THIS IS A SAFETY CONCERN. DEMAND THEY SEND AN "FSE" OUT TO MEET YOU AT THE DEALER. Explain to the engineer that you are "Unhappy with your car".
2. I would go to this link ASAP and file a complaint with the NHTSA: NHTSA File Complaint
3. I would email Chris Cuomo at ABC News and explain your issue and how this poses a safety risk Chris.Cuomo@abc.com
4. Be advised that there is no other fix available right now.
5. Keep all of your paperwork... your attorney will need it
