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2011+ Mustang Talk Forum

2011+ Talk | 2011+ GT | 2011+ V6 | 2005-2010 Talk | 2005-2010 GT | 2005-2010 V6 | Shelby GT500 | Mustang Tech 
 

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Unread 10-11-2013   #1 (permalink)
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Default trying to order a 2014 mustang gt to no avail

I went to my local Ford dealer the other day to order a new 2014 Mustang GT premium in Grabber Blue. He first checks the dealer locator and can not find the car that I want. He then takes my order and tries to place it, only to be rejected. He states to me that the order can not be processed with Grabber Blue paint. When he inquires, he is told that Ford has built all the 2014 Mustang GT's for the model year in Grabber Blue. WTF !!!!!! Is this true? Can I get help at Ford with this problem? If not, I'm sure that Chevrolet would build me the Camaro that I want.
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Unread 10-12-2013   #2 (permalink)
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I would try another Ford Dealer,or you could contact Deysha our Ford Customer Service Rep on this site, and ask her that question, she will have the CORRECT answer for you, she might even be able to point you in the right direction for your order.
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Unread 10-12-2013   #3 (permalink)
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The dealer may not be incorrect. My dealer had to check allotment prior to submitting my order. For example, his particular dealership was only alloted 2 2014 V6s and 2 2014 GTs (I live in a small town). The allotment is totally different 50km up the road where they have an SVT dealership that takes in about 5 GT500s per year.

Certainly checking with Deysha is a step in the right direction though.
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Unread 10-12-2013   #4 (permalink)
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I've been in the retail side of the business for 14 years now, and this isn't all that uncommon. Manufacturers will often "build out" certain colors or trim levels (based on availability of parts, trim, paint, etc) and will notify dealers that combination X or Y is no longer available for a sold order. This happens fairly often near the end of a model run.
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Unread 10-12-2013   #5 (permalink)
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Quote:
Originally Posted by milkman50 View Post
I went to my local Ford dealer the other day to order a new 2014 Mustang GT premium in Grabber Blue. He first checks the dealer locator and can not find the car that I want. He then takes my order and tries to place it, only to be rejected. He states to me that the order can not be processed with Grabber Blue paint. When he inquires, he is told that Ford has built all the 2014 Mustang GT's for the model year in Grabber Blue. WTF !!!!!! Is this true? Can I get help at Ford with this problem? If not, I'm sure that Chevrolet would build me the Camaro that I want.
Can't say I'm surprised. I tried ordering a Gotta have it Green GT in late August only to find out 4 weeks in that it wasn't gonna happen. Shocked me because I was dealing with a high volume dealer. Didn't even bother trying with another dealer. I cancelled my order and started searching inventory at dealers within 50 miles. Found a car in the wrong color (Black) but with all the must have pieces.

You are getting pretty late in the model year.......and Ford has recently been cranking up at Flat Rock to meet big demand for Fusions. Not sure if that would have a negative or positive effect on Mustang builds. I can imagine that if might be a problem for a Mustang order.
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Unread 10-12-2013   #6 (permalink)
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If u r considering a camaro, u dont deserve a mustang! Lol


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Unread 10-12-2013   #7 (permalink)
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as someone else mentioned above, it could be that dealer has hit their allotment; try a different (bigger) dealer
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Unread 10-12-2013   #8 (permalink)
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how do I contact Deysha?
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Unread 10-12-2013   #9 (permalink)
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Quote:
Originally Posted by MadMatt01 View Post
If u r considering a camaro, u dont deserve a mustang! Lol


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Your right and it won't come in the Grabber Blue that was so important.
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Unread 10-12-2013   #10 (permalink)
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Yeah, if you're so easily willing to get a cumaro just because you can't order a Mustang in the color you want then you should just buy the cumaro because you don't want a Mustang bad enough.

I saw another post the other day saying grabber blue wasn't available anymore.
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Unread 10-12-2013   #11 (permalink)
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Quote:
Originally Posted by milkman50 View Post
how do I contact Deysha?
Look at Ford Customer Service at the start of the forum, you will see Deysha"s name, send her a message she will respond to you as soon as she can,she is a very helpful lady.
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Unread 10-12-2013   #12 (permalink)
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grabber blue is no longer available; i ordered my car in late september and i could not get that color either; its gone; fords customer service on twitter also told me the same thing
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Unread 10-12-2013   #13 (permalink)
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I will consider another color and equipment. I am somewhat at a dis-advantage when looking for one on the dealer locator. The "right" Grabber Blue car may be out there, but I am limited as to which state has one. I can only look in 9 states that have the mandatory "California emissions" on the window sticker. The state of Pennsylvania will not issue a title to a new car that is not California emissions certified. Thanks to everybody for their help. No, I wouldn't buy a Camaro, I was just being sarcastic. I'll find something........
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Unread 10-12-2013   #14 (permalink)
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Quote:
Originally Posted by milkman50 View Post
I will consider another color and equipment. I am somewhat at a dis-advantage when looking for one on the dealer locator. The "right" Grabber Blue car may be out there, but I am limited as to which state has one. I can only look in 9 states that have the mandatory "California emissions" on the window sticker. The state of Pennsylvania will not issue a title to a new car that is not California emissions certified. Thanks to everybody for their help. No, I wouldn't buy a Camaro, I was just being sarcastic. I'll find something........
Now that is the Sucky part, Dang California Emissions, Have you concidered moving to get away from that or have relatives in another state you could register your car first (I know someone that used to do this in California to get around some of the Emission BS).
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Unread 10-12-2013   #15 (permalink)
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I'm pretty sure mustang productions slowing down a lot. I live about 40 minutes outside Detroit and we have a lot of large dealers around and they all seem to be ether out of mustangs or they only have a few. My dealer had around 15 on the lot when I got my car four mouths ago four weeks ago they had 5, just stopped today and they have 1 GHIG 5.0 on the lot. That's why I say if you want a 2014 you better go and get it. Dealers know a new mustangs coming out so why full there lots up with the old model.
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