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Old 04-30-2002   #1 (permalink)
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Exclamation Letter Sent to CHP about their 347 Pro Street Fighter Kit

Below is a copy of the letter we sent to George, the owner of Coast High Performance / Probe Industries (CHP) reguarding our and your concerns over the 347 Pro Street Fighter Kit they delievered for one of our project cars. We eagerly await their response so we can proceed with the building of the project car for you.

Please check back as we will post their reply as soon as we receive it.

-------------------- Begin Letter To Probe Industries / CHP -------------
George,

This is Dale Brown from AllFordMustangs.com I spoke to you about a week ago about the "347 Pro Street Fighter" stroker kit we purchased from you. When I first spoke with you I explained this kit was going into a project car for AllFordMustangs.com and the entire purchase, build and installation process would be documented for our readers online. Not only are our readers helping with the specs but they are also following the process from beginning to end to see their results.

When the kit first came in, after over a month from ordering, we posted pictures from every angle of the individual kit parts. There was a resounding signal from our readers that there is a big problem with the crank, and even the heads. Here are a few of the quotes from the online forums:

"I had same probs w/ my crank!!!! Looks like swiss cheese. I had my machine shop balance mine...they said never seen a kit that balanced like that...Let me know how things work out on this...Oh yeah ordered oil pan"7 quart"from them took them 1.5 months to get here"said it would b here in 1 week also said it would clear my girdle doesn't at all" so now i get to take all my mains off to mill some off of the back "rear:side of the girdle"

"The head port didn't look consistent at all, especially where the pockets were ported. Maybe just the photo, but the crank looked terrible. The BAD NEWs is I have a 427W kit in the garage by them. I hope its not the same!"

"Your kit looks exactly like mine did. I had to re-balence to whole kit. I bought the pro street fighter forged kit and the crank was swissed, and every rod journal was oversized. Not one of them was 2.123. They ranged from 2.124-2.126. I was about to freak but found out that all the rods were all too big also. I will be able to make it work."

We have also taken the crank to a couple of high performance machine shops and their comments, while tainted since they are also in the same market, were very concerning as well.

Our concerns lie not only in poor workmanship but also the fact that our custom cam we spoke to you about during the initial interview was not only missing from the kit when it arrived but you had no record of it even being ordered. As you will recall I spoke to you personally, several times, before the order was finalized to ensure the correct cam for our application was chosen.

I have attached a picture of the crank, and two of the heads. We would like to extend this opportunity to make an "official response" from CHP reguarding claims of poor workmanship, delays in order processing, and non-delivered parts such as our custom cam.



We look forward to your response, as do our readers.

Thank You,

Dale Brown, AFM - Staff

-------------------- End Letter To Probe Industries / CHP -------------

If interested you can view the link with the full set of pictures of the kit in question by click here
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Old 04-30-2002   #2 (permalink)
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Good letter Dale. It will be interesting to hear they're response. Keep us posted
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Old 04-30-2002   #3 (permalink)
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Thanx dale..couldnt get any response from them man u can
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Old 05-02-2002   #4 (permalink)
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Man, I heard nothing but bad stuff about them. Looks like the only good guys are Keith Kraft and DSS.
Hopefully they will make good on all the crap they're sending out.
 
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Old 05-03-2002   #5 (permalink)
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As promised here is the response from CHP..

----------------------------Begin CHP Response to letter---------------

Dale, I looked at the photos and don't see a problem. Starting with the crank, when you drill a straight hole into an elliptical shape (the counter weights), the holes may very well "meet" at the bottom. So what? What is being done here is to remove metal (weight) from the counterweights. This is the industry standard way of doing this, and still maintaining a 50 oz. imbalance. There is absolutely no degredation to the structure of the crankshaft.

Regarding the porting of the heads. Are you asking if they are "pretty" or if they are correct? Each port flows the same. And also, you must remember that this is not meant to be a competition port job, only a "street/race" porting. Most all out race porting jobs cost about $2000. The Stage III porting that you requested was $700.

My suggestion is this. Put it together. Put it in the car. Go have some fun.
--------------------End CHP Response to Letter------------------------
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Old 05-03-2002   #6 (permalink)
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Wow....that was short for "go to hell".

At least get those heads flow bench tested, see if their claims are correct. Have the crank tested for correct balance.

Get as many "Pro" feedback and signed letters if possible.

Its gonna be tough beting them if you decide to go to court.
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Old 05-03-2002   #7 (permalink)
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I'm taking the heads probably Monday to a shop here to be flowed and o-ringed ( that I forgot to tell them to do). I'm also taking crank down as well to be checked again. We'll see what happens from the flow bench and if I can get them to check the balance but I may wait till my new flywheel and balancer gets in first so they can check it all together. We'll put an end to this question once and for all.
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Old 05-03-2002   #8 (permalink)
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"when you drill a straight hole into an elliptical shape (the counter weights), the holes may very well "meet" at the bottom. So what? "

So what! So what! If they would pay attention to they're workmanship this would'nt happen. And I'm sorry this is not normal!

"What is being done here is to remove metal (weight) from the counterweights. This is the industry standard way of doing this"

Well daa! We already know this! What about the craters they created? I have never seen this much taken out to balance a crank, and never should have that much taken out. Plus the "industry standard" is to balance with a flywheel/flexplate and balancer that will be used, they did not do this!

"My suggestion is this. Put it together. Put it in the car. Go have some fun."

I have a few suggestions, but I won't

"Wow....that was short for "go to help"."

Sure the help is!!
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Old 05-06-2002   #9 (permalink)
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I have asked George from CHP to join this forum to discuss with everyone. He should be posting soon.
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Old 05-06-2002   #10 (permalink)
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Sorry to hear that we have had some bad encouters with CHP, let me tell you that not eveyone here has the same problem. I have a CHP 331 kit in my 65 ragtop, and am enjoying the heck out of it. That motor just keeps me moving down the road in a hurry. Hopefully George will join us and we could get some good discussions going. Later all....
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Old 05-21-2002   #11 (permalink)
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We have not heard much from CHP have we?

Dale is there any news?
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Old 05-21-2002   #12 (permalink)
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Yes I am disappointed as well. I'll send him another email maybe he did not get the last one I sent. Let's give him the benefit of the doubt and try again.
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Old 05-22-2002   #13 (permalink)
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Hope we get some good info in this thread, since I was thinking of geting the 347 kit for my 94 GT.... Either the flow numbers or the balance results would be good proof, but their method of talking to customers doesn't inspire much confidence..
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Old 05-23-2002   #14 (permalink)
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Call Scat or Eagle

http://www.scatcrankshafts.com/

EAGLE SPECIALTY PRODUCTS
3075 Norbrook Drive
Memphis TN 38116
PHONE (901) 345 5886
Fax (902) 345 0094
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Old 06-06-2002   #15 (permalink)
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Exclamation

Just a little info.

I was talking with my machinist the other day. He told me I just missed the rep. for his balancing equipment. My machinist showed a picture I had given him of Dale's crank. The rep said that they have been getting allot of calls about not being able to balance some cast steel cranks. He told my machinist that there is a bunch of cast steel cranks coming out of China with the counter weight cast of center or to one side.

Dale, they seem to think yours is one of these and that’s why the Swiss cheese holes. Have a shop check to see if the counter weights are on center.

They say there are allot of these cranks out there so buyer beware!
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