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Old 03-14-2007   #1 (permalink)
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Default Broken Print Cluster

While I was at work today, I "broke" the print cluster for nearly an hour. The prevented ALL people from printing to networked printers, about 1,000 printers in the cluster. I was checking the cluster settings for on of the cluster groups and accidentally hit "move group". Cluster Administrator then hung up, because it was middle of the day at the hospital and everyone is trying to print their work, etc.. I couldn't open CLUADMIN on the other server in the cluster or remotely. I had to power down both servers and restart them 1 at a time and pray that they would come up properly. They eventually did and I then had to move the appropriate cluster groups to their respective servers within the cluster.

I didn't get into trouble, only because I told my boss right after I relaized what happened. He did tell me that he would never let me live it down, but not to worry, because alot of the stuff he knows was because he broke it 1st.

Anyhow, just wanted to vent after having a pretty bad day at work. I think I need a new mouse, the buttons are WAY too sensitive.....hahahah
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Old 03-15-2007   #2 (permalink)
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You posted "I didn't get into trouble, only because I told my boss right after I relaized what happened. "

I applaud you.... It reflects integrity and committment and HUGE kahonas. As for your boss "Never letting you live it down"...that's just plain petty. Some little people make themselves feel bigger, by making you feel smaller. You're the bigger person here.

Everyone makes mistakes..including your boss. I'm sure he's got 'more' than a few skeletons in 'his' closet.

A good boss knows mistakes will be made - that's how people grow. A better boss will take the time to review (with you) the events that led up to the problem in the first place. He would also provide you with the benefit of 'his' experience by giving you suggestions as to how you could have avoided the problem in the first place.

P.S.

I've been working on LANS/WANS for 15-20 years. When I first started administering networks, I managed to bring down the address database for a company with offices in Europe, Asia, the USA and Canada. There was absolutelu NO e-mail around the world for what seemed an eternity. My boss was cool cuz I told him right away - just like you did.

We resolved the problem 'together'. I gained a 'lot' of respect from my boss for being forthright, and I gained a 'lot' of experience from my boss as a result. You did good!!!

Quote: "If you haven't made a mistake in life...you're just not far enough out there".

That's all she wrote.....

Last edited by bsintzel; 03-15-2007 at 01:29 AM. Reason: typo
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Old 03-15-2007   #3 (permalink)
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We're all human. Errors come with the territory.

And the saying still holds true: You learn a lot from good things, but you learn a lot more from the bad one's... As a fellow IT-er I can relate
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Old 03-15-2007   #4 (permalink)
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I did something similar once. While working a CAD drawing I selected "print" so I could see the working drawing easier. What I didn't realize is I hadn't selected "print" but "print data". Do you have any idea the amount of data there is in a CAD drawing? The print department eventually called to check that we really wanted the data, but only after almost 1200 pages had printed. My boss just laughed, realizing what had happened and told them to stop the job. It was probably only a quarter of the way through. Now, I have to ask, why is there even an option to print the data? What reasonable human being has a need to see 5000 sheets of nothing but numbers?
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Old 03-15-2007   #5 (permalink)
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Quote:
Originally Posted by myltlpny View Post
I did something similar once. While working a CAD drawing I selected "print" so I could see the working drawing easier. What I didn't realize is I hadn't selected "print" but "print data". Do you have any idea the amount of data there is in a CAD drawing? The print department eventually called to check that we really wanted the data, but only after almost 1200 pages had printed. My boss just laughed, realizing what had happened and told them to stop the job. It was probably only a quarter of the way through. Now, I have to ask, why is there even an option to print the data? What reasonable human being has a need to see 5000 sheets of nothing but numbers?
I would think after about 100 sheets someone would have killed the job.
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Old 03-15-2007   #6 (permalink)
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I guess most people in the IT atleast have a bit of knowledge about the famous 'on-no' second.

Hitting a button, then realizing you're making a mistake, but being too late to stop it.

This one oughtta give some of you a laugh... http://searchwinit.techtarget.com/to...294820,00.html
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Old 03-15-2007   #7 (permalink)
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I came in this morning to MANY emails from co-workers to not touch the print cluster until after 5:00pm.

My boss then came in and was giving me crap about it too.
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Old 03-15-2007   #8 (permalink)
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Originally Posted by thomasusmc View Post
I came in this morning to MANY emails from co-workers to not touch the print cluster until after 5:00pm.

My boss then came in and was giving me crap about it too.
Sounds like they just don't have any sense of humor.
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Old 03-15-2007   #9 (permalink)
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Originally Posted by pcfrisch View Post
I would think after about 100 sheets someone would have killed the job.
Ah yes, the operative word being THINK.
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Old 03-15-2007   #10 (permalink)
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Quote:
Originally Posted by myltlpny View Post
I did something similar once. While working a CAD drawing I selected "print" so I could see the working drawing easier. What I didn't realize is I hadn't selected "print" but "print data". Do you have any idea the amount of data there is in a CAD drawing? The print department eventually called to check that we really wanted the data, but only after almost 1200 pages had printed. My boss just laughed, realizing what had happened and told them to stop the job. It was probably only a quarter of the way through. Now, I have to ask, why is there even an option to print the data? What reasonable human being has a need to see 5000 sheets of nothing but numbers?

me and a friend decided it would be funny to print 500 blank pages at school. and it was hilarious. it took almost two hours for it to finsih. noone could turn their paper in so we got the weekend to finish it lol
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Old 03-16-2007   #11 (permalink)
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lol, oh well, alls well that ends well.

One time at school, during an IT class, we were planning a revolution. Every athletics carnival, they divide the students into 4 groups, depending on the first letter of their last name. Every group has to wear a specific colour, and sit with their particular group.
Well, one year we decided we were sick of being seperated from our friends, and we tried to 'plan a revolution'. The 'revolution' was that we would call ourselves 'houses united' and that we would either wear each of the colours (blue, green, yellow and red) or none of them.

I was the tech side of it, and using the SCHOOL computers, we printed off 1000 flyers to hand out to the students so no-one would show up in the right clothes and therefore would not be differentiated between groups - so we could sit anywhere. We put the flyers everywhere, on the backs of our bathroom doors.. classroom windows.

Well, one of the teachers found a flyer, reported it to the principal, and we all ended up in her office and getting yelled at by the PE head teacher 'you tried to boycott my event'. Was heaps fun though!
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Old 03-16-2007   #12 (permalink)
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Quote:
Originally Posted by thomasusmc View Post
I came in this morning to MANY emails from co-workers to not touch the print cluster until after 5:00pm.

My boss then came in and was giving me crap about it too.
poor you, they suck!
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