I was not shown a dang thing from the dealer, he handed me the keys and said here ya go.
Sorry about that!
I can't speak as to how anyone else runs a dealership, but the delivery is the best part! It's fun for everyone... showing off all of the new toys in your car- It usually takes close to an hour and you leave with your clock set, your radio stations set, your memory seat adjusted for you and your significant other, your SYNC dialed in to your phone and your significant other's, a new code programmed into the door pad, a full understanding of the operation of the syncmyride website, VHR and 911 assist explanation, spare tire use, and I set your appointment for your first service appointment.
You got cheated - I had a salesman that thought the delivery process included tossing the customer the keys and wishing them all the best! ... he didn't last too long
In fact, they should have had you sign a delivery checklist to ensure you comprehended everything...
Next time you are in Port Angeles - come see me and I will get you squared away personally!
In the mean time, call us at 360-457-3333 if you have any questions.