Finally get my O/R X Pipe and I open........ - Ford Mustang Forum
 
LinkBack Thread Tools
post #1 of 6 (permalink) Old 10-19-2012 Thread Starter
Apprentice
 
TexasSharp's Avatar
 
Joined: Jul 2010
Location: Lubbock
Posts: 129
 
Finally get my O/R X Pipe and I open........

It, it's the wrong part! Ok I understand that mistakes happen, so I send it back and wait another seven days. The package arrives today I open it, and wouldn't you know they sent me the same **** that I just returned to them. American Muscle screwed up twice! They try and put it off on the company Pypes saying they screw up. Now i have to wait another seven days. I was so pissed and they act like they don't even give a crap. I asked if I could just go ahead and order the O/R H Pipe and if they pay the difference since they've screwed up twice it was only $15 difference and he flat out says no they can't do that. I've ordered from American Muscle a few times and have never had a problem. This is the worst service I've had and seriously considering not ordering from them again. Sorry I just had to vent a little lol!


2010 Sharp Stang
TexasSharp is offline  
Sponsored Links
Advertisement
 
post #2 of 6 (permalink) Old 10-20-2012
Apprentice
 
Mainn's Avatar
 
Joined: Oct 2011
Location: I don't want to tell.
Posts: 102
 
That sucks! I hope you finally get what you wanted.

Wonder what Dan and Shane have to say about this...

Mainn is offline  
post #3 of 6 (permalink) Old 10-20-2012
SheizaSoSay
Guest
 
SheizaSoSay's Avatar
 
Posts: n/a
I would be pretty pissed too after the 2nd time. I would be upset the first time, but hey, mistakes happen. 2nd time....like wtf.
 
post #4 of 6 (permalink) Old 10-20-2012
PONY Member
 
GTDanny's Avatar
 
Joined: Dec 2009
Location: Blythewood
Posts: 320
 
take a look at UPR products... they have a awesome X pipe and great service...

I WISH I COULD GET RID OF THE KNOCKING NOISE IN MY FRONT END. I'M TIRED OF SPENDING MONEY ON IT... IT'S DRIVING ME CRAZY!!!!!!!!!!!!!!!!!!!!!!
GTDanny is offline  
post #5 of 6 (permalink) Old 10-20-2012 Thread Starter
Apprentice
 
TexasSharp's Avatar
 
Joined: Jul 2010
Location: Lubbock
Posts: 129
 
Ok so I called back today...

Spoke with some other guy that actually gave a crap, really nice guy. I explained what happened and asked if I could exchange for the h pipe and if they'll pay the difference for their mistakes. He said yeah definitely and also asked my shirt size to send me a free shirt. He also guaranteed me a one day shipping. I forgot to write this guys name down, but he really took care of me. Now that's customer service. I'll definitely continue to buy from American Muscle. Thanks guys for y'all's replies.

2010 Sharp Stang
TexasSharp is offline  
post #6 of 6 (permalink) Old 10-21-2012
PONY Member
S197 Member
 
JayP's Avatar
 
Joined: Mar 2011
Location: DFW
Posts: 335
 
Glad they made it right. I shop AM a lot and I've never had a problem.
JayP is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Ford Mustang Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a VALID email address for yourself, otherwise you will not receive the necessary confirmation email needed to confirm, validate and activate your new AFM member account.

Failure to provide a VALID email address, will result in the cancellation of your new AFM member account registration.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome
 


Search Engine Friendly URLs by vBSEO 3.6.1