I'm glad you finallt got it, you'll love it!
As most of you know I'm friends with them at MD and live very close... They are four working there, and I know not getting rich of it, hence can't hire one more... Anywho, one, Danielle, communicates all day long! She's the one taking all the orders, process them and make sure it happends. Say you order the Ti combo, she'll put your card through (first things first, lol) and then let John know to send out the CAI (if that's the way they do it) then she brings a brand new tuner with a note (stick/auto, other mods, octanes, etc.) to Ken who 'builds' the tune(s), load them into the tuner and then hand it back to D who ship it. If Ken for some reason can't do the tune, something missing etc. it often takes a while for all the communications to take place as he too is very busy with tunes, wrenching, and communications, literally 100's conntact him in a day!! It's a small place and yes, sometime communications fail... and if you call or e-mail on how much power a combo etc will make they won't get back with you, there is NO way, not even with a full time HP guesser they joke over there... on the other hand Brandon (the other owner with Ken) is planning on a 1-900-IGUESSHP... Brandon is BTW mostly working with the more technical stuff, allot with the race-cars and Matt is the technician... = mech.
Not deffending them just wanting you to know it's a small place trying to keep up and in special situations like above there might be a delay... There is a reason they're so busy and so well know in the mod motor world!
PS. I removed fiasco from the title as we now know it was not so... ;o)
KJ, poorer but happier
Fox Lake Racing
Power House 411
Sun Coast Creations