Official 2011-2014 MT-82 manual tranny shifting problems. - Page 2 - Ford Mustang Forum
View Poll Results: Are you experiencing rough/notchy/stiff shifting with your MT82 6-Speed?
Yes, I am experiencing rough, notchy, and stiff shifting 263 71.27%
No, I am not experiencing rough, notchy, and stiff shifting 106 28.73%
Voters: 369. You may not vote on this poll

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I made an appointment to take it into my dealer tomorrow. They made it sound like many people have already taken it in for the same issue (he even mentioned it was mostly for 1st and 2nd gear). He also said they probably have a solution because the cars have all been processed in and out of the shop. It is a huge dealer and they sell alot of manuals so it wouldnt surprise me if they have gotten alot of people in for it. I will keep you all updated for sure.

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I took mine in yesterday for the rough 1st to 2nd when cold (primarily), and they had a new tech look at it and could not find anything wrong. The service advisor called and asked to keep it overnight so they could troubleshoot when it's cold, and have a more experienced transmission tech look at it. So this morning the SA called and said that so far they think the difficulty shifting to second when cold is normal and that there is a TSB out on that. I'm not aware of any such TSB related to "cold clutch" - anyone heard anything about that? I hope they are not giving me the shuffle - dealers wouldn't do that now would they? I will at least get it documented this way I guess, and then when the clutch goes or the tranny goes I will have it in the record that I brought it to their attention. I will also forward this to the Ford rep on this thread. It really sucks that my first and only new car that I'm in love with, won't work in the cold!

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well the cold excuse isn't going to work down here, especially since I'm experiencing the problem throughout my entire commute to work in 80 degree weather.
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I heard back from the dealership SA again, saying they were releasing my car to me. They have determined everything is normal, and are hoping I will accept 2 reasons for the rough shifting: cold weather, and not enough time for break-in. Mine has 1700 miles, and I told him I wasn't aware that there was any break-in for the transmission and/or clutch. On and on, he didn't want to hear much of what I had to say, and kept insisting that his techs have thoroughly inspected and determined everything is within spec. Not a very pleasant conversation, and I let him know I would be expecting documentation that there is a problem and that I would be contacting Ford Customer Service (Deysha) about it. We will see what happens. Could it be true that there is an unwritten mystery break-in for the transmission and clutch, and if so how does one explain the fact that there are many similarly equipped Mustangs with no problems at all? I am very disappointed in how this is being handled so far.
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Cathead, sorry, but that all sounds like BS. By 1700 miles, anything that needs to break in has done so already, that much I know.

On a unrelated note, today was probably the first day ever in which I did not experience a single *CLUNK* when shifting into 2nd.

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I sent Deysha my info and to my surprise, I had a follow-up call earlier today from a Ford customer service representative from my region with a case # logged for this problem. He said they would track this issue when I take it into the dealer to have it looked at. Pretty good customer service, I must say.

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Call From Ford

I also PM my information and recieved a call from Ford Customer Care with a Case Number and a request to call them to discuss my issue in detail so that they would have all the facts correct. I too call that an excellent response. Now if they do the same level of service when I take it to the Dealer tomorrow I will say Ford is top notch in my book!!

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Had the clutch and flywheel replaced at 1000 miles because starts in 1st had become a terrible, jerky experience. I also had all the clunking and grinding 1-2 and 2-3. The clutch replacement helped smooth the clutch for a couple of days... then right back to terrible. If your dealer isn't helpful with the tranny issue, take him for a ride. In my car, if I fully depress the clutch at 20-30 mph and move the shifter back and forth from 5-6-5-6-5-6 the transmission just grinds away. Check yours.

I PMd my situation to the rep here and got a call from a Ford Rep who was fantastic. She arranged for a rental when I drop it off next Monday and assured me they would do everything they need to in order to solve the clutch and shifting issues. Stay tuned!

If any of you are experiencing poor clutch engagement and/or shifting problems, I implore you to PM the Ford rep and arrange for a visit to your dealer. It's not a cold fluid issue... I'm in San Jose, CA and it does it cold and fully warmed up at any temp.
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I sent Deysha a PM and it about this yesterday and another last night. I got a pretty vague response, but also that a customer service specialist will be contacting me for follow-up - that has not happened yet. I'm glad to hear that they are contacting people and will give it another day before trying again.
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So after hearing all this, does this mean if i'm in the market for a manual mustang 2011 i should stay away from the stick shift transmissions?
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Update after service visit

I have to say the PM'ing of my VIN and problem to Deysha was very valuable. Not only did Ford Customer care call me but when I showed up to the Dealer this morning the Service Manager met me and went on a ride with me. She saw the difficulty in shifting to 2nd and contacted Ford thru their hotline. I have a printout of the Hotline response which was given to me. Manger also drove a new 2011 on the lot and said she felt the grinding as shifting in 2nd on that car. So great response and service but.... no fix to the problem as of yet and according to Ford there is no TSB or any other bulletin on this issue so they are saying it is normal for the car. I explained that a) it was not like this when I bought it and b) it seems to be getting worse. While they sympathized with me they indicated there was little they could do until Ford identifies the problem and a fix. So we agreed for me to take the car back and I would bring it back in if it gets any worse and they will monitor the system to see if any information is put out by Ford on the problem

I will be very interested if the other folks get any definitive information from another dealer on this (with regard to a fix/solution) Oh and by the way I live in Az so not the coldest place in the US by far.

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The problems aren't just with the Mustang. Land Rover uses the MT82 in the Defender2 and folks are having them replaced for grinding and 1-2/2-3 shifting issues.

Defender2 - View topic - 2nd gear MT82
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My 2011 GT was built 6/10/10 I just turned 5000 miles. This is my second oil and filter change. I dumped the oil at 1000 on the clock and changed the rear fluid at the same time. Wanted to change the trans fluid at 5000 as well but the dealer wanted me to hold off due to a reported notchy 2nd gear engagement issue. I don't baby the car but I don't abuse it either. Second gear engagement issues started around 1200 miles. Also you can feel the trans rumbling when sitting at a light all issues reported to dealer waiting for factory rep report. Will post when new info is available. Aside from this the car shifts great and have not missed a shift. I have noticed if you pull shift lever to the left slightly the notchy 2nd shift feel goes away.
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Check this out. It's from 2008 but it sounds very similar.

TSB
08-9-6

4.6L WITH TR3650 MANUAL TRANSMISSION - CLASH OR RASPY FEEL - SHIFTING INTO 2ND AND/OR 3RD GEAR

Publication Date: April 24, 2008

FORD:

2007-2008 Mustang

ISSUE:

Some 2007-2008 Mustang vehicles equipped with the 4.6L engine and TR3650 5 speed manual transmission may exhibit a clash noise and / or raspy (rough) feel on gear engagements during 1-2 or 2-3 upshifts. This condition may be more pronounced when the transmission is colder than 40 degrees F (5 degrees C).

ACTION:

Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

Remove the transmission following Workshop Manual (WSW), Section 308-03B.

Replace with new the 1-2 sychronizer and 3-4 sycronizer assemblies, following WSM, Section 308-03B.

Install the transmission following WSW, Section 308-03B.


PART NUMBER

PART NAME

3R3Z-7124-BA

1-2 Synchronizer

1R3Z-7124-DA

3-4 Sychronizer

WARRANTY STATUS:

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.


OPERATION

DESCRIPTION

TIME

080906A

2007-2008 Mustang 4.6L Engine TR3650 Transmission: Replace The 1-2 And 3-4 Synchronizers, Includes Time To Remove And Install Transmission (Do Not Use With 7003A, 7003A2, 7003AZJ, 4602A, 5212B, 7564B)

6.6 Hrs.

DEALER CODING


BASIC PART NO.

CONDITION CODE

2014 Sterling Grey 5.0 Brembo
* ROUSH Axle-Back Exhaust
* JLT Oil Separator (Passenger)
* RAXIOM Tail Light Sequencer
* ARAID Race CAI
* BAMA Tune (91-Perf / 93-Race)
* 20% Tint

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OK I'm starting to think that this may be "normal" for the manual transmissions? Here's something from 2003.

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2014 Sterling Grey 5.0 Brembo
* ROUSH Axle-Back Exhaust
* JLT Oil Separator (Passenger)
* RAXIOM Tail Light Sequencer
* ARAID Race CAI
* BAMA Tune (91-Perf / 93-Race)
* 20% Tint

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