Yeah, you have to be patient and persistent but, that paid off in this case. Not having the car for month sucked but, it was raining and I had the loaner escape so, meh, life's full of little obstacles.
I gave the service writer a little card and a Starbucks card for all the inevitable ******** in this that I didn't see. We had our ups and downs but I wanted her to know I didn't take it personally and that I recongnised the work she'd done.
Ultimately, I will ask Ford Credit, through the dealer, to wainve one payment for the loss of use. We'll see what they say. For now, I'm just happy to see the sun and my car back.
2014 Premium GT, SGM, Brembo, Auto, Tech, Comfort, etc. GT500s, Steeda UCA, VMP auto tune, 100 shot on BBR tune, best et: 11.38 at 120.85
2012 GT, Candy Red, Brembo, 3.73, Tech, Comfort, etc. Procal tune, Roush upper, UMI LCAs, Steeda red bracket, GT500s, 28X10X16 Hoosier slicks, best et: 11.91 at 115.23 RIP