2012 GT Premium on its 2nd engine and still having issues
I purchased my 2012 GT new on 05/01/12. I had absolutely no issues with the vehicle. until about 16k. I started to hear a tick in the engine which became a knock. I checked the oil and it was 4 qts low. I checked my oil 2 weeks before this and it was fine.
I brought the car to the dealership. they had my car for 2 weeks while they were swapping out the engine for a new one.
My car now has 22k miles on it. I have added 6qts of oil to the vehicle. I have just started the oil consumption check through the dealership. They put new oil in it on fri so i could start the test. I have driven the vehicle 1000 miles since fri and the oil is already black and smells like fuel. The new engine also gets extremely hot not on the gauges just really hot to the point that you cant put your hand on the hood prop rod or you will burn yourself.
I called ford today to make my appointment for the consumption test and they also have to put new lower control arms on since they are making all sorts of noise. I asked them to look at this when they had the vehicle for 2 weeks and he said they couldnt get it to make any noise. I seriously doubt they even looked since any small bump you hit the suspension makes noise.
Anyway Richard the Service guy at frederick motor company said he will need it all day. I asked if i could have a car and he said no and that he was reprimanded for giving me a loaner when they replaced my engine. I have had several vehicles in the last 20 years. new and used. I have never had a dealership not give me a loaner on something that I did not cause and was covered under warranty. He said Ford dealerships no longer do it check my manual its in there. He also stated that if i had the extended warranty they would but not under regular warranty. I normally only keep vehicles for a few years so i never get the extended. I have other issues going on with the car as well but i have rambled on enough. I am seriously questioning this car purchase though. I am not happy at all with my vehicle or the customer service. At this point im pretty scared that i didnt get the extended warranty since i will have a pos sitting in the driveway not running as soon as its out of warranty at the rate things are going now.