My 2013 GT Convertible is in the shop with a transmission issue, and a TPMS sensor is out.
The issue is that the car is very hard to shift, but there is no issue with the actual "holding" of the clutch. In previous cars I and my spouse have had our cars went 6+ years on the OEM clutches. Even my 2005 GTO went 85k on the original clutch and it had all bolt-ons, cam, headers, etc.
What I'm experiencing is that in order to shift cleanly, I'm having to pump up pressure, and that it's nearly impossible to shift still, I have to try with all my might to get it into gear, and the friction point is very low since it seemingly is never fully disengaging.
Holding power is there, I can freely slip in 1st thru 3rd while taking off and there is no slippage, when floored, the clutch never shows any signs of slippage. Instead what I'm seeing points directly at the throwout bearing, and possibly hydraulic, as it improves slightly when pumping the clutch.
Koon's Ford in Silver Spring, MD seemingly is trying to take advantage of me as the service adviser is trying to tell me that it's the clutch that is worn out. If the clutch were worn out, it would be slipping and the car would have issues moving under its own power as there wouldn't be a clutch surface to do it's job. Instead the issue I have is the opposite. It grips fine, but due to a bad slave cylinder or throwout bearing it's not releasing the clutch enough for me to shift it into gear easily.
Instead they just see dollar signs, and an opportunity to make a lot of money on a "silly stupid girl that doesn't know anything."
First of all, they want to charge me $1,800 in parts alone to replace the clutch. I looked online and I could buy all the parts required from that very same dealership for $611.23 instead of the $1800 they are asking. When I mean "buy all the parts" I mean going as far as replacing the slave cylinder, the pilot bearing and the clutch master cylinder. They say that the flywheel would be under warranty.
Second, they said they could get my TPMS sensor replaced partially under warranty. That I would be responsible for $300, and they would cover $40, bringing that total to $340. Again, I can get that sensor from their parts department for under $50, so something doesn't feel right. That is under the 3/36,000 warranty, but the car has 36,040 miles on it.
The reason i'm upset is that i feel that I'm being lied to and taken advantage of because I'm female. What they don't know is that I used to be ASE certified about a decade ago, and that I fully understand the issue with my car, and it is NOT the clutch, but rather the throwout bearing, which is less than a $150 part, but would be covered under the 5/60,000 warranty.
I have left PMs with Deysha on multiple Mustang Forums to see if they can intervene, but I feel like this is crap.
In the 36,000 miles on it, it hasn't been raced, modded or abused, heck it's on the original tires. I think anything nearing a burnout has happened once, and that was like taking off hard from a light on the first day.
Any other suggestions? I love this car.
The issue is that the car is very hard to shift, but there is no issue with the actual "holding" of the clutch. In previous cars I and my spouse have had our cars went 6+ years on the OEM clutches. Even my 2005 GTO went 85k on the original clutch and it had all bolt-ons, cam, headers, etc.
What I'm experiencing is that in order to shift cleanly, I'm having to pump up pressure, and that it's nearly impossible to shift still, I have to try with all my might to get it into gear, and the friction point is very low since it seemingly is never fully disengaging.
Holding power is there, I can freely slip in 1st thru 3rd while taking off and there is no slippage, when floored, the clutch never shows any signs of slippage. Instead what I'm seeing points directly at the throwout bearing, and possibly hydraulic, as it improves slightly when pumping the clutch.
Koon's Ford in Silver Spring, MD seemingly is trying to take advantage of me as the service adviser is trying to tell me that it's the clutch that is worn out. If the clutch were worn out, it would be slipping and the car would have issues moving under its own power as there wouldn't be a clutch surface to do it's job. Instead the issue I have is the opposite. It grips fine, but due to a bad slave cylinder or throwout bearing it's not releasing the clutch enough for me to shift it into gear easily.
Instead they just see dollar signs, and an opportunity to make a lot of money on a "silly stupid girl that doesn't know anything."
First of all, they want to charge me $1,800 in parts alone to replace the clutch. I looked online and I could buy all the parts required from that very same dealership for $611.23 instead of the $1800 they are asking. When I mean "buy all the parts" I mean going as far as replacing the slave cylinder, the pilot bearing and the clutch master cylinder. They say that the flywheel would be under warranty.
Second, they said they could get my TPMS sensor replaced partially under warranty. That I would be responsible for $300, and they would cover $40, bringing that total to $340. Again, I can get that sensor from their parts department for under $50, so something doesn't feel right. That is under the 3/36,000 warranty, but the car has 36,040 miles on it.
The reason i'm upset is that i feel that I'm being lied to and taken advantage of because I'm female. What they don't know is that I used to be ASE certified about a decade ago, and that I fully understand the issue with my car, and it is NOT the clutch, but rather the throwout bearing, which is less than a $150 part, but would be covered under the 5/60,000 warranty.
I have left PMs with Deysha on multiple Mustang Forums to see if they can intervene, but I feel like this is crap.
In the 36,000 miles on it, it hasn't been raced, modded or abused, heck it's on the original tires. I think anything nearing a burnout has happened once, and that was like taking off hard from a light on the first day.
Any other suggestions? I love this car.