I took the car to the dealership yesterday.
They had it all day, and called me at about 4PM to tell me there is a coolant leak, and that the upper rad hose and "3 outlet connector" are leaking. The SA also told me that the repairs are not covered under my Ford Uber Titanium ESP, and that the cost for the repairs, including diagnostics, would be $750.00
Well, that dog just don't hunt. I bought the highest level of ESP precisely for this sort of thing, and they're telling me it's not covered. Everything under my hood looks brand-new, I've owned the car from new, these parts have failed at 43k miles, and I'm being told it's not covered.
These are not "wear" parts, they're not shocks or pads or rotors.
Anyways, I immediately put a call into Ford Customer Service, and I'm supposed to get a call back from the Regional manager Monday. Shortly after that call, the SA from the dealership called to say they weren't going to charge me the $200.00 for diagnosing the issue. He said he "felt bad for me", which probably translates into he knows he made a mistake trying to charge waaaaaaaaaay too much for the repairs, and now he might get found out.
So, if Ford doesn't fix this, this is my last Ford. No way this shouldn't be covered.
I picked the car up from the dealership this morning, and I could see there has been a leak. I bought 2 gallons of the Ford orange coolant and topped off the over-flow (no radiator caps on these cars? Or are they hidden under the cowling?) with a few cups of it, keeping the rest in the car just in case. Now the car gives me perfect heat.
We'll see what happens Monday.
2012 GT Premium, Brembo PP, MT82, 3.73s, Blk/Blk. Bama 93R, Koni Yellow Rear Shocks, Hawk Ceramic pads, Luxurious & Plush Floor Mats