What was the number to CS? - Ford Mustang Forum
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post #1 of 17 (permalink) Old 06-21-2010 Thread Starter
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What was the number to CS?

I've been searching for almost half an hour now, and I cant seem to find it. My salesman seems incapable of returning a phone call within a couple days.


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post #2 of 17 (permalink) Old 06-21-2010
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Quote:
Originally Posted by Flyboy 06 View Post
I've been searching for almost half an hour now, and I cant seem to find it. My salesman seems incapable of returning a phone call within a couple days.
Sorry for your troubles... you're not the only one who can't get a return call.

1-800-392-3673

Good luck!

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post #3 of 17 (permalink) Old 06-21-2010 Thread Starter
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Sorry for your troubles... you're not the only one who can't get a return call.

1-800-392-3673

Good luck!
You sir, are a gentleman and a scholar. Thank you.

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post #4 of 17 (permalink) Old 06-21-2010
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You sir, are a gentleman and a scholar. Thank you.
Glad to help. I hope you can get some resolution.
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post #5 of 17 (permalink) Old 06-21-2010
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That's funny. I finally called today too. The lady I talked to was extremely nice and told me my car was in transit and due on the 29th!
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post #6 of 17 (permalink) Old 06-21-2010 Thread Starter
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Originally Posted by CorvetteDreamin View Post
Glad to help. I hope you can get some resolution.
Me too. My car is supposed to be in tomorrow. I doubt it will be here, but I called the dealership anyways to find out if they knew anything. No call back. I called the friday before my last date of the 16th, he didnt call me back till monday. Of course I waited too long to ask for the number, so now they're closed.

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post #7 of 17 (permalink) Old 06-21-2010
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Hey Ducky, its supposed to be there tomorrow? F YOU!

Lucky bastid!

See you on MW.


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post #8 of 17 (permalink) Old 06-21-2010 Thread Starter
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Hey Ducky, its supposed to be there tomorrow? F YOU!

Lucky bastid!

See you on MW.
dont hate, I'm sure it wont be here. This is my 3rd delivery date.

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post #9 of 17 (permalink) Old 06-21-2010
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Originally Posted by Flyboy 06 View Post
dont hate, I'm sure it wont be here. This is my 3rd delivery date.

At least its coming. You could be stuck in limbo hell like I am


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post #10 of 17 (permalink) Old 06-21-2010 Thread Starter
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At least its coming. You could be stuck in limbo hell like I am
Do you at least have a VIN? Build date?

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Do you at least have a VIN? Build date?
Nope. 4 weeks today and no vin or build date. The wait would be easier if I could at least pull my window sticker up and look at it every once and a while.

Tried checking on it today, Ford CS said they could not check the status, and like your dealer, mine isn't returning phone calls or emails.


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post #12 of 17 (permalink) Old 06-21-2010 Thread Starter
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Quote:
Originally Posted by Scott5.0 View Post
Nope. 4 weeks today and no vin or build date. The wait would be easier if I could at least pull my window sticker up and look at it every once and a while.

Tried checking on it today, Ford CS said they could not check the status, and like your dealer, mine isn't returning phone calls or emails.
I suggest burning the dealership down. Its the only way.

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post #13 of 17 (permalink) Old 06-22-2010 Thread Starter
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Called ford, my car is in transit in MN right now and will be here on the 29th! Excuse me while I do my happy dance.


:happydancer:

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I called ford CS today and holy cow, my car is in transit......ETA May 31! Congratulations, they said........Wahooo I said...........Oh, wait a minute, that's the same status they have given me for the last month.......Sir, your car is in production going through final inspection, you know, ford wants to make sure it is the best product. Huh, I said, you are blowing smoke up my skirt. My car was produced May 25 and has been sitting at ramp 51 for over a month. Not in production, not moving. His reply, Oh, all will be shipped by the end of the month. Then, I said, that's a week away, if it were true, why is my ETA still May 31? I don't believe you. His reply, you should talk to your dealer, he will have more information. Is there anything else I can help you with? So, thanks ford CS, you once again, deceive, with a smile.

I still have no update, no car.

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post #15 of 17 (permalink) Old 06-22-2010 Thread Starter
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Quote:
Originally Posted by Ace_High View Post
I called ford CS today and holy cow, my car is in transit......ETA May 31! Congratulations, they said........Wahooo I said...........Oh, wait a minute, that's the same status they have given me for the last month.......Sir, your car is in production going through final inspection, you know, ford wants to make sure it is the best product. Huh, I said, you are blowing smoke up my skirt. My car was produced May 25 and has been sitting at ramp 51 for over a month. Not in production, not moving. His reply, Oh, all will be shipped by the end of the month. Then, I said, that's a week away, if it were true, why is my ETA still May 31? I don't believe you. His reply, you should talk to your dealer, he will have more information. Is there anything else I can help you with? So, thanks ford CS, you once again, deceive, with a smile.

I still have no update, no car.
You mean June 31st? I'm not a smart man jennay, but I think its a fair assumption it wont be there 23 days ago


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