Unable to track car? - Page 2 - Ford Mustang Forum
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Was the car actually ordered?


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post #17 of 24 (permalink) Old 06-23-2010 Thread Starter
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Was the car actually ordered?
Thats was i'm terrified to find out. I mean im sure it has been.... but i mean if i found out that a month has gone by and it hasnt been ordered... i would probably have a nervous break down.


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Waited for a GMC truck I thought was on order for 2 months come to find out it wasn't. Learned the hard way.

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post #19 of 24 (permalink) Old 06-23-2010 Thread Starter
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Quote:
Originally Posted by Gizmo2 View Post
Waited for a GMC truck I thought was on order for 2 months come to find out it wasn't. Learned the hard way.
how can that happen? I mean once you put the deposit down and they tell you they are going to order it, how can they just not? What did you do?!

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I just can't believe that Ford is this un-organized. It seems like they are quick to take your money and slow to release information. My strategy is to call and e-mail over and over until I find something out. I have 3 contacts at my dealership and I have that trusty customer service number. It sounds like Ford needs a new ordering system.

They should make an online system that everyone with an order can track every little detail with. That way you know if or if not your car has been ordered and where it is.

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post #21 of 24 (permalink) Old 06-23-2010 Thread Starter
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lol that be nice! I mean I trust ford because when i called the customer service number they got right down to business, called the dealership and without being given a runaround found out that I can get my vin and order number tomorrow when the manager is in. If I don't get that tomorrow, then i will go into panic mode, but I will let the customer service people handle it lol

I want to trust my dealer i really really do. I hope tomorrow works out!

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if they haven't ordered it, get your deposit back and find one off a dealers lot. Ordered mine 4/19 and it still has not been delivered. I see several built after mine on dealer lots around me. I'm close to cancelling my order.

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post #23 of 24 (permalink) Old 06-23-2010 Thread Starter
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I feel like they wouldnt just tell me if it hasnt been ordered. They promised me 6 weeks though... I don't wanna just jump to conclusions but maybe I should take a peek around at what they have on the lots....

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Also ask for the DORA sheet also. That way you know its in the system. I got mine, it also shows your order number. Ronn

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