Dealership has no idea when my car will be ready?! - Page 2 - Ford Mustang Forum
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Seal9's Avatar
Joined: May 2010
Location: Cary
Posts: 32
This is a bad deal I'm in Pensacola Fl the Ford dealer has all kinds of GT's and V6 in stock even a CS. I walked in and was going to place an order but the salesman said we have that in stock, So I drove home with it. I pickup some goodies to day, and he has 15 in stock. Seal9

2011 5.0
Steeda Adj Panhard bar and brace
Steeda Billet LCA
Red Candy Metallic
GT Coupe Accessory Pkg
Shaker 1000
19'' Alum Wheels
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rONN's Avatar
Joined: May 2010
Location: Marshall
Posts: 231
Yeah dealers here in Michigan have very little. Plenty of GT500s though. Ronn

2011 GT 373 Hid Sec Brembo 6spd Race Red
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Joined: Apr 2010
Location: Randolph
Posts: 684
Even after you get a full VIN, tracking it during shipping is impossible. Ford CS told me June 19th it would be delivered. The date came and went and no call from the salesman at Herb Chambers Ford. I called and told him, so he did some digging and found out that it was delivered to a train yard in NY on the 19th! What the hell? Sooo, Ford CS has no idea where anything is. All they see is a date and no location. You would think they would want to track a $30,000+ car wherever it went, but no.

Don't even bother calling Ford CS, they have no clue where it is. Just do your best to get it out of your mind and it will arrive and be a great surprise!
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Joined: May 2010
Location: Long Island
Posts: 63
If you ordered on 5/31/2010 you should be getting early July.

My friend ordered his on 5/28/2010 and was built on 5/16/2010 and his ETA is 7/9/2010 to NY. It's a GT/CS with a glass roof.

The joke is you and my friend maybe getting your car before me. Ordered 2/20, built 5/10 and still waiting New ETA 7/2/2010 maybe....


2011 GT Premium, Black with Saddle, Brembo, 6 Speed MT, 3.73, HID, Security Package, Electronics Package, Rear Camera, Comfort Package.

Mods. K & N Filter, Roush axel back exhaust, GT 500 Rear wheel mud Flaps, CS Front Valance w/o fogs, Barton shifter, knob and bracket.
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Joined: Jun 2010
Location: Hollywood
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I am going to email my dealer tomorrow and see if it's been released/shipped yet. They originally told me if it was built the week of 6/21 (was built that day), it would be released Mon or Tues of this week.

They said something in dealer-speak about them getting orders quickly, so I'm hopeful it will arrive earlier than 7/18 (Ford CS's ETA).

2011 Mustang 3.7L
Performance White
Charcoal Interior
6-spd MT 82
3.31 gears
Order date: 6/8 | VIN received: 6/15 | Build date: 6/21| Arrived: 7/15
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post #21 of 23 (permalink) Old 07-01-2010 Thread Starter
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Joined: Jun 2010
Location: NY
Posts: 117
Haha my dealer told me today my car hasnt even been built. don't think its coming soon

2011 Black V6 white stripe convertible, manny tranny
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zilla8's Avatar
Joined: Apr 2010
Location: Los Angeles
Posts: 893
I guess I've just been lucky with Customer service.I have been able to track my car for some time now.You should have gotten a order number the day you ordered your car if it was retail.I got a print out of the VOC with order number the day I ordered my car.I gave this number to CS and got my Vin two weeks later.

My window sticker showed online a few days before my build date of 5/10 car was built 5/14 and since then I have been able to get a status from CS.I have documented all calls and even took down names of CS person that helped me on that day.It takes awhile but they can go in the system and keep checking and get latest info on your car.I was told they get updates daily and they even told me to allways call again the next day.

my car shipped sometime last week and was in El Paso 2 days ago.This is my third Mustang although the first I've ever ordered.I really hope all of you get your cars soon and dont cancell your orders.Ask your dealer for the order number and verify that it was retail hopefully with a priority #10 keep checking with CS

2011 Performance white base GT 6MT 3.73 gears(sold)
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alana's Avatar
Joined: Jul 2010
Location: Folsom
Posts: 6
What was the last date of your car to completed.Ask him for the final date to be completed.

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