Steering Wheel button quality - Page 2 - Ford Mustang Forum
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Bummer....it has started... just on the Vol control a tiny bit... guess I will have to change how I use the controls on the wheel vs the ones on the radio.....


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Stuff like this is really unacceptable. In the design phase and in the production was this not tested? When it was decided to paint the thing the first question should be how long will it take for the human finger rub the paint off after continous use. Also effects from make-up, oils,food etc.
The human interaction between person and machine should be #1.


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Quote:
Originally Posted by drew2000 View Post
Geez, I thought Ford would use a black plastic button with the text cut out (like many computer keyboards) and filled-in w/ clear plastic for the light to shine through...I think the older Ford cruise control buttons/window were like this.
The other way is to sublime the ink into the key cap.

A painted-on legend is not designed to last the life of the vehicle.

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Quote:
Originally Posted by dontmatr View Post
A few days ago, I read this thread thinking 'boy am I glad this didn't happened to me!', although I do sympathize for those unfortunate enough to have experienced this issue...

...even more so now that it DID happen to me this morning. I was going down a fairly long stretch of road on the way to work, proceeded to press ON and +SET...a minute later, I notice a small speck of light above my +SET button. Pulled into the parking lot a few minutes later, and sure enough, upon closer inspection, a small (but noticeable) spot of paint is missing from the top right edge of my +SET button .
The keys themselves should be molded in color, not painted on clear, to prevent the paint from flecking off.

If light must pass through, then two molding steps are required, first for the interior clear for the light to pass through, the second for the solid color for the exterior and everywhere that light doesn't pass.

Paint on key caps is a no no!

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....so what can be done to help prevent this? ...pull the buttons and clearcoat them with some flat lacquer or something else to protect the paint?

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Don't use the buttons.

The new woman in my life, Sincee, awaits my every word and obeys each request as if commanded.

The wife is less than thrilled when she is instructed to be more like Sincee.

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Quote:
Originally Posted by wingless View Post
Don't use the buttons.

The new woman in my life, Sincee, awaits my every word and obeys each request as if commanded.

The wife is less than thrilled when she is instructed to be more like Sincee.
Hahahaha!

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post #23 of 43 (permalink) Old 10-26-2010 Thread Starter
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Quote:
Originally Posted by TIGER 5.0 View Post
Stuff like this is really unacceptable. In the design phase and in the production was this not tested? When it was decided to paint the thing the first question should be how long will it take for the human finger rub the paint off after continous use. Also effects from make-up, oils,food etc.
The human interaction between person and machine should be #1.
I agree.....mine didn't even make it to 5000 miles before it had worn away. I think these buttons completely missed the quality assurance testing.

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Apologies for bringing this thread back from the dead, but...

has there been any word whether this particular issue has been/is being addressed? I've noticed two threads regarding the peeling/flaking paint on the steering wheel buttons, and the latest post is dated over three months ago...

Several days after I made my initial post regarding this issue (back in October), I took my Mustang (which at the time was less than five months old and had around 2000 miles it) to the dealership where I purchased it and had the service department look at the offending button. Upon inspecting it, they seemed as baffled as I was with regards to the paint flaking off; while courteous and apologetic, the service manager and his staff were unable to offer any information/solution regarding the issue, but told me to bring the car back should the problem worsen.

Since I noticed the missing paint, I've been far more careful with regards to pressing any steering wheel buttons (not that I considered myself particularly heavy-handed with them to begin with...), and so far the problem has not worsened, but it's still there...

I'm aware of other other, far more serious problems 2011 owners are enduring, and of course those should take priority over a relatively trivial (if damn annoying and a bit embarrassing) issue such as this.

https://www.allfordmustangs.com/forum...peeling-2.html

After reading this particular thread, it appears that Ford has been made aware of this issue, but as I stated above in this post, have they done/are they doing anything to resolve it?

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Being a Virgo stuff like that drives me crazy and I'd have to have it fixed. That being said however since it's a Premium can't you just tell Sync what to play thus avoiding the button altogether?

Hell, now I'm gonna be afraid to touch the buttons when my car gets here, LOL.

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Quote:
Originally Posted by 412horses View Post
Being a Virgo stuff like that drives me crazy and I'd have to have it fixed. That being said however since it's a Premium can't you just tell Sync what to play thus avoiding the button altogether?

Hell, now I'm gonna be afraid to touch the buttons when my car gets here, LOL.
You still have to hit a button for Sync to ask what you want to hear.
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Quote:
Originally Posted by 412horses View Post
Being a Virgo stuff like that drives me crazy and I'd have to have it fixed. That being said however since it's a Premium can't you just tell Sync what to play thus avoiding the button altogether?

Hell, now I'm gonna be afraid to touch the buttons when my car gets here, LOL.
I haven't used Sync, and since it can't be used to set cruise control (where the paint flaked/peeled off on one of the buttons, and also there's a small matter of me not having, and hopefully never will have, a cell phone), I probably never will.

And being a Virgo as well, yes, while it's not that big of a deal in the grand scheme of things, it still bugs the hell out of me every time I get inside the car...

Currently...
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Quote:
Originally Posted by 412horses View Post
Being a Virgo stuff like that drives me crazy and I'd have to have it fixed. That being said however since it's a Premium can't you just tell Sync what to play thus avoiding the button altogether?

Hell, now I'm gonna be afraid to touch the buttons when my car gets here, LOL.
Let's not be paranoid, I think these problems must be unique ones, most of us don't have an issue with our buttons. :nogrinner
I had a similar problem with one of my laptop, it was a Dell, and the paint on some of the buttons peeled off; I used the warranty and the problem was fixed in no time by Dell and never came back. So no need to worry guys


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First since I paid extra for the premium upgrade this would be unacceptable in such a short period of time!

I have not seen this problem with my car yet but sounds like this will be an issue for all of them sooner or later.If it were later not much to do.

I'm the only one that drives my car so no nails touching it.The wife is intimidated by the power!

Wondering if someone in the aftermarket would be able to produce something that would solve this OVERSIGHT by Ford?:kooky:

Or will we just have to figure it out on our own?Marker or paint neither of which sound like the best idea to me.

Or will we have to keep buying a new steering wheel when we can't stand it anymore?

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The buttons should be colored thru ( "hey you...FORD"!). They are going to wear and its due to lotions and oils on the hand or THE CHEAP WAY OUT paint not bonding. Self help here, just paint & clear coat.

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