im just posting here and reviving this old thread to give my 2 cents.
I ordered a steering wheel from them. Same problem with tracking info. The response e-mail i received when i asked about tracking info was polite.
But the part i got in the mail was not made to the quality i had expected. Very disappointed. And the color was off.
If you buy a steering wheel made specifically for your car, you would think that the manufacturer would think they would make a grey that would match the exterior paint color like they portray in their images.
This leads me to believe that it was either a knock off or a faulty product BOI bought for cheap. I got the part $110 cheaper than the MSRP on the manufacturers website!
I am absolutely not a competitor to BOI. Just someone looking to mod their stang. You can even look at my previous threads where i ask about the Wheel before i ordered it.
I am dreading going through this return process.