Need service advice for 2013 Mustang
Hey guys --
So my 2013 Mustang was smelling horrible when the car had the heat or air conditioning blowing. I took the car to the Ford dealership. When it was off, the tech actually said he could smell it and it smelt horrible. They had it for an hour and said it was fixed.
A couple weeks later, the air was very week. As the summer got hotter, the air got warmer. I took it in -- as well as the external temp was 15-20 degrees off. They had the car 5 hours and said nothing could be replicated or verified.
The air started the nasty smell again and the air really was not getting cold. I took it back in. They called me and asked if they could keep it overnight -- and they would get me a rental. I said yes, so I got a rental and they kept it overnight. They called me at 9am the next morning and informed me the compressor was broken. This was the result of the air not keeping up and the terrible smell.
They told me to pick it up, they would get the part in a few days later, and they would call. This is when I got the car back. I thought it was weird -- a quarter of a tank was gone. Hmm. Maybe I am wrong -- maybe I had less gas or the gauge was off. I took a look at the paperwork. My car was returned with 4711 miles, but the car was brought in with 4689 miles. 22 miles? To test a compressor? They hadn't even replaced it at this point.
They never called, so I called them about the compressor. The part was in and they told me to bring in the car, and leave it overnight.
So now I have a new compressor. I still don't think the air gets very cold, and my car was returned with 22 miles.
22 miles is a lot more than around the block... and a quarter of a tank is a lot more than 22 miles. So, they drove it REALLY hard or left it running for quite awhile.
I called the Ford Complaint Center and they said I need to take up the milage thing with the dealership. What do you guys think? :?: