it took me 4 weeks of talking with the different managers before they agreed to touch up the scratches. two weeks ago on Monday I dropped my pony off.
They still have my car, I have little to no idea what is going on. and the service rep seems to not know much either.
from what I can gather they sent it to their bodyshop, who then removed my vinyl stripes, then blended the scratches on the hood and rear quarter panel, then the dealership got the car back and I had to call in and email them the link to AmericanMuscle so that they could order new stripes, then they were going to install the stripes and do a full detail, and It was supposed to be finished last Thurs. they ordered the stripes last Monday, as of yesterday the stripes are not installed yet.
ive been driving a rental car for 6 days now, and theyve had my Mustang for 16 days.