What would you guys do???
Long story short...I was sent a duplicate set of Hotchkis sway bars. I orig. ordered and received a set back in April. They arrived, I installed them and all was good. So this duplicate set arrived out of the blue Mid June!! I was not invoiced for them (I orig. payed with PayPal so the vendor did not have access to my Credit Card info)
So figured I'd do the right thing and let them know they sent me another set by mistake. They emailed back thanking me for being honest, and will consult with Hotchkis re: what action they want done.
Now after weeks of waiting, and after sending them photo's of the shipping label as they requested...I came home to an email (via ebay) from them requesting that I send them back, pay for the shipping and they would reimburse the shipping fee's.
Is it me...or does that seem completely inappropriate and unprofessional?? To expect me to lug this box to some post office, shell out probably $150.00 to send it back to Michigan (from southern Ont. Canada) and sit around a wait for them to "reimburse" me!?!?
Should just keep the damn thing...shipping fee's alone will be more than it's worth. Sorry bout the rant but the whole situation has this weird vibe...and then this "request" sent it over the edge for me!!
Please if any other vendors here on AFM catch this thread...I would be interested in your opinion on this. I want them to have the set back, but don't ask me to pay for shipping up front!! To be honest, I don't trust that they would pay me back.
Anyhow...just wondered about some opinions if this happened to you. Thanks guys