A/C blew up - Ford Mustang Forum
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post #1 of 18 (permalink) Old 06-06-2014 Thread Starter
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A/C blew up

Took my 2011 to Connecticut from Virginia for vacation. V6 premium. About 200 miles into the trip, the A/C stopped working. Got to a Ford dealer today. They said the compressor is blown and some of the parts needed are on national back order until July 20th. Anyone else having AC problems or heard of the back order issue?

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post #2 of 18 (permalink) Old 06-06-2014
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Here is my advice to you,your 2011 Mustang A/C is not covered under warranty anymore, unless you have the extended warranty,take your Mustang to an automotive A/C repair shop, and you will be back on the road in no time for a lot less $$$.

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post #3 of 18 (permalink) Old 06-06-2014
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Did they specify what parts? The front condenser is somewhat exposed to rock puncture. There are a few measures one can take to help minimize this from happening. If its a compressor it seems odd that it would be backordered.


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post #4 of 18 (permalink) Old 06-07-2014 Thread Starter
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Under CPO warranty. $100 deductible. I believe the Valve assy DR3Z19849 A is the part on back order. The parts list also includes the compressor and condenser that need replacement. Will have to check when we get back to Virginia with my local dealer. Diagnosis said the front half seal on the compressor blew out.
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post #5 of 18 (permalink) Old 06-07-2014
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Good luck getting it fixed. Having your A/C go out this time of year, especially on a road trip sucks!


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post #6 of 18 (permalink) Old 06-07-2014
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There have been many people with 2011's posting that their A/C went out. Hopefully they found and fixed and design weakness instead of continuing building the same through 2014's.

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post #7 of 18 (permalink) Old 06-08-2014 Thread Starter
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Why 6 week wait for parts?

Anyone know why there is a 6 week wait for parts for the A/C system? Can't believe I have to wait that long in the heat of summer to get the a/c to work.
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post #8 of 18 (permalink) Old 06-08-2014
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that is a ridiculous wait time

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post #9 of 18 (permalink) Old 06-08-2014
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They will probably get the parts and fix it just in time for fall.... (that would be my luck)

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My a/c has been weak since day 1
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Has anyone taken extra steps to protect the compressor?
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post #12 of 18 (permalink) Old 06-09-2014 Thread Starter
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From what has been described to me by the service dept, the compressor fails and opens the system to the outside. This contaminates the expansion valve and the condenser which also has the receiver drier. The compressor failures apparently are well documented. The same parts are used on all Mustangs. You would expect Ford to be aware of the situation and at least have a good supply of replacement parts available for the a/c season. I am faced with a 500 mile drive home into some of the warmest and most humid conditions on the east coast. Then, I may have the privilege of waiting the 6-7 weeks for the parts to be available. Fortunately, I will have a more reliable car available when we get home. It is just so disappointing in this day in age to have to wait to fix things that shouldn't break.
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post #13 of 18 (permalink) Old 06-09-2014 Thread Starter
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BTW, the expansion valve that is the shortage item is the same as that used on the Ford Escape.
My wife was looking at a MKZ to replace her Lexus. I have no doubt she will think again about that idea.

Last edited by jaki30; 06-09-2014 at 10:57 AM. Reason: Delete identical post
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Quote:
Originally Posted by jaki30 View Post
BTW, the expansion valve that is the shortage item is the same as that used on the Ford Escape.
My wife was looking at a MKZ to replace her Lexus. I have no doubt she will think again about that idea.
Funny you mention the Escape my sisters escape had the A/C go out then it was brand new but it was purchased in December and did not notice it until it started warming up this spring..... I believe it needed a new compressor, exp valve and condenser

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Quote:
Originally Posted by jaki30 View Post
Took my 2011 to Connecticut from Virginia for vacation. V6 premium. About 200 miles into the trip, the A/C stopped working. Got to a Ford dealer today. They said the compressor is blown and some of the parts needed are on national back order until July 20th. Anyone else having AC problems or heard of the back order issue?
Hello jaki30,

Let me get this parts delay escalated for you. Please PM me with your VIN, dealer, mileage, full name, and best daytime number.

Deysha

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