Sync stopped working? - Ford Mustang Forum
 
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Old 07-17-2014 Thread Starter
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Sync stopped working?

so all of a sudden my phone button on my steering wheel stopped working. The phone button on the dash also does not work and the usb hookups do not either. Does anyone know what the problem could be?

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Old 07-17-2014
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Quote:
Originally Posted by dalbirmann16 View Post
so all of a sudden my phone button on my steering wheel stopped working. The phone button on the dash also does not work and the usb hookups do not either. Does anyone know what the problem could be?
This happened to me a couple of weeks back, Sync module burnt out, if your car is under warranty take it to the dealer.

You may want to try and reset the module to see if it just needs a reboot. Pull the fuse for Sync (located underneath your glove box, check your manual) for 15 minutes and put it back in.


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Old 07-17-2014
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I had that happen once. I think I disconnected the battery and reconnected it. You could give that a show first.
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Old 07-17-2014
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That sucks. If I lost sync I'd be pissed

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Old 07-18-2014
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this happened to me 3 weeks after I bought the car, I pulled over and pulled the sync fuse under the passenger foot area and put back in 5 min later and it was fixed.

just pull the fuse and your all good
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Old 07-18-2014
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This happened to me constantly in the first 2 years of driving the car. Went away with updates.

-2012 Grabber Blue GT 6M Premium w/ Brembos, Glass Roof, HID security pkg, Rear Camera, 401a, FRPP GT500 Axle-backs, Front Pioneer TS-D6802R speakers, JHR bracket, Bondra clutch extension.
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Old 07-20-2014
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Quote:
Originally Posted by dalbirmann16 View Post
so all of a sudden my phone button on my steering wheel stopped working. The phone button on the dash also does not work and the usb hookups do not either. Does anyone know what the problem could be?
Hi dalbirmann16,

I'm going to agree with 50blackout and Neighsayer11. It sounds like a fuse pull is in order. This should save you a trip to the dealership.

With the engine turned off, remove fuse #3 for a minimum of 3 minutes before replacing it. You'll find more information on page 226 of your owner's manual: http://www.fordservicecontent.com/Fo.../11musog3e.pdf

Kim

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