Rookie
Joined: Jul 2014
Location: nor cal
Posts: 1
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Sync stopped working?
so all of a sudden my phone button on my steering wheel stopped working. The phone button on the dash also does not work and the usb hookups do not either. Does anyone know what the problem could be?
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Old 07-17-2014
PONY Member
Joined: Aug 2010
Location: Collegeville
Posts: 851
Quote:
Originally Posted by dalbirmann16 View Post
so all of a sudden my phone button on my steering wheel stopped working. The phone button on the dash also does not work and the usb hookups do not either. Does anyone know what the problem could be?
You may want to try and reset the module to see if it just needs a reboot. Pull the fuse for Sync (located underneath your glove box, check your manual) for 15 minutes and put it back in.
2011 V6 Mustang - Premium 202A Spec (Pony Package) - SOLD!
2014 V8 Mustang - Premium 400A Spec
6 Speed Manual, 3.31 Rear
Black, Charcoal Black
Comfort Package, Security System
2014 V8 Mustang - Premium 400A Spec
6 Speed Manual, 3.31 Rear
Black, Charcoal Black
Comfort Package, Security System
Old 07-17-2014
2002 Silverado I had that happen once. I think I disconnected the battery and reconnected it. You could give that a show first.
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Old 07-17-2014
Apprentice
Joined: Aug 2011
Location: Atlanta
Posts: 81
That sucks. If I lost sync I'd be pissed
2011 Mustang GT Premium, Brembo Package, 3.73, Manual, Black, C&L Racer Intake w/ Bama Perf tune
Old 07-18-2014
Apprentice
Joined: May 2014
Location: Bay Area
Posts: 91
this happened to me 3 weeks after I bought the car, I pulled over and pulled the sync fuse under the passenger foot area and put back in 5 min later and it was fixed.
just pull the fuse and your all good
just pull the fuse and your all good
Old 07-18-2014
GT Member
Joined: Dec 2010
Location: Montreal
Posts: 2,492
This happened to me constantly in the first 2 years of driving the car. Went away with updates.
-2012 Grabber Blue GT 6M Premium w/ Brembos, Glass Roof, HID security pkg, Rear Camera, 401a, FRPP GT500 Axle-backs, Front Pioneer TS-D6802R speakers, JHR bracket, Bondra clutch extension.
-1986 Mazda RX-7 GX - Fast Mirage 16" Wheels, Sumo Firenza 205/60R Tires, slotted brakes + performance pads. Otherwise factory stock.
-2008 Mazda Mazda3 GT Sport - Stock, 5MT.
-2004 Volvo XC90 T5 - Comfort pkg, safety pkg.
-1995 Infiniti G20 - Sold, Pioneer head unit, lighting mods, miss it dearly.
-1986 Mazda RX-7 GX - Fast Mirage 16" Wheels, Sumo Firenza 205/60R Tires, slotted brakes + performance pads. Otherwise factory stock.
-2008 Mazda Mazda3 GT Sport - Stock, 5MT.
-2004 Volvo XC90 T5 - Comfort pkg, safety pkg.
-1995 Infiniti G20 - Sold, Pioneer head unit, lighting mods, miss it dearly.
Old 07-20-2014
Official Ford Rep
Joined: Jul 2011
Location: Dearborn
Posts: 433
Quote:
Originally Posted by dalbirmann16 View Post
so all of a sudden my phone button on my steering wheel stopped working. The phone button on the dash also does not work and the usb hookups do not either. Does anyone know what the problem could be?
I'm going to agree with 50blackout and Neighsayer11. It sounds like a fuse pull is in order. This should save you a trip to the dealership.
With the engine turned off, remove fuse #3 for a minimum of 3 minutes before replacing it. You'll find more information on page 226 of your owner's manual: http://www.fordservicecontent.com/Fo.../11musog3e.pdf
Kim
FORD IN-VEHICLE TECHNOLOGY TEAM
p: 800.392.FORD (Prompts 1 then 3)
t: @FordService @FordMustang @Ford
f: facebook.com/FordMustang facebook.com/Ford
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