Cold weather with a manual <acronym title="transmission">trans</acronym> - Page 3 - Ford Mustang Forum
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Originally Posted by johnrhance View Post
I just talked to a guy in the parts dept at the dealer where I purchased the car. He had never heard of XL-18. I'm really not sure if I need to just buy some of this stuff from Ford or go through the dealer. I did get him to verify the TSB on the lower control arms, so I've got an appointment next week to get them looked at.
Glad to learn you’re bringing it in to have it looked at, johnrhance. Your service manager is in the best position to let you know if there is work needed, and about coverage you may have for it (warranty, recall, etc.). Let me know the outcome.

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I just talked to a guy in the parts dept at the dealer where I purchased the car. He had never heard of XL-18. I'm really not sure if I need to just buy some of this stuff from Ford or go through the dealer. I did get him to verify the TSB on the lower control arms, so I've got an appointment next week to get them looked at.
If you go Over to the 2011+GT Tech. Forum, and at the Very top of the Page, there is a "Sticky Thread" about this Additive, and how to Order it from your Dealer

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Originally Posted by johnrhance View Post
I just talked to a guy in the parts dept at the dealer where I purchased the car. He had never heard of XL-18. I'm really not sure if I need to just buy some of this stuff from Ford or go through the dealer. I did get him to verify the TSB on the lower control arms, so I've got an appointment next week to get them looked at.

Buddy of mine works in the service aisle at a pretty good sized Ford/Lincoln store around here (Metro Detroit). They don't have it in stock, there isn't a dealer in MI with it in stock, 3 of their regional distribution warehouses don't have it either. He found 1 dealer 252 miles away with ONE bottle on hand. Other's were scattered throughout the midwest. I'm guessing it's popular stuff.

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post #34 of 44 (permalink) Old 11-06-2013 Thread Starter
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I went to my appointment at the dealer this morning to have my car checked out. No one was very friendly (maybe they're not morning people?) so I didn't even bother asking about the XL-18. After waiting 2.5 hours, I am greeted with the news that "Yes, we are going to replace both lower control arms under warranty. But all the parts aren't in stock. Can you come back tomorrow morning?" I don't have time to get back to this dealer until a week from today since they are 50 miles away from me. He offered to get me a car during the service since it will take a few hours, but seemed hesitant when I gladly accepted the car and said he'd "try" to get me something.

I'm not terribly happy with how today played out, but I understand that shops can't keep every single part in stock and the diagnosis stage does take some time. Wish they were a little friendlier or more eager to help, but what can you do? I stopped by the Subaru dealer on the way home in frustration...

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I went to my appointment at the dealer this morning to have my car checked out. No one was very friendly (maybe they're not morning people?) so I didn't even bother asking about the XL-18. After waiting 2.5 hours, I am greeted with the news that "Yes, we are going to replace both lower control arms under warranty. But all the parts aren't in stock. Can you come back tomorrow morning?" I don't have time to get back to this dealer until a week from today since they are 50 miles away from me. He offered to get me a car during the service since it will take a few hours, but seemed hesitant when I gladly accepted the car and said he'd "try" to get me something.

I'm not terribly happy with how today played out, but I understand that shops can't keep every single part in stock and the diagnosis stage does take some time. Wish they were a little friendlier or more eager to help, but what can you do? I stopped by the Subaru dealer on the way home in frustration...
This is the reason I do not go to Lance, and I do have friends that work there. At my local dealer I actually have a good relationship with the service dept.

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post #36 of 44 (permalink) Old 11-06-2013 Thread Starter
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This is the reason I do not go to Lance, and I do have friends that work there. At my local dealer I actually have a good relationship with the service dept.
Who do you prefer to deal with? I'm definitely open to suggestions at this point. I tried Gateway Ford near my job, and they were beyond terrible. Lance got me a good deal on the car, but the salesman was disappointing and so far the service is bad too.

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Who do you prefer to deal with? I'm definitely open to suggestions at this point. I tried Gateway Ford near my job, and they were beyond terrible. Lance got me a good deal on the car, but the salesman was disappointing and so far the service is bad too.
I go to Ray Varner, 15 minute away from Lance, exit 122 off of 75. Go see JP (First Desk going in), takes good care of me and I can be a pain

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post #38 of 44 (permalink) Old 11-06-2013 Thread Starter
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I go to Ray Varner, 15 minute away from Lance, exit 122 off of 75. Go see JP (First Desk going in), takes good care of me and I can be a pain
Thanks for the recommendation. I'll definitely check them out since they're that close to Lance. I thought about trying Ted Russell too, but if I can stay out of Knoxville I'd be happier. Can't stand the traffic when I'm so used to the empty roads I drive haha.

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post #39 of 44 (permalink) Old 11-09-2013 Thread Starter
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Just a quick update I heard back from a rep from Lance Cunningham yesterday. They're going to reserve a rental car for me so I won't have to worry about transportation. I'm glad they did a follow-up call to make sure I was satisfied.

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Without trying to sound argumentative or apprehensive, transmissions are mechanical devices. They have to warm up. Oil is thick, gears and metal parts need a chance to become adjusted to anticipated conditions. Not much different than the human body. You wouldn't jump out of bed and immediately run a 100 yard dash. Would you ?
Respectively, your transmission should not be expected to perform perfectly, when it just gets out of bed. just my .02 for what ever its worth.

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Without trying to sound argumentative or apprehensive, transmissions are mechanical devices. They have to warm up. Oil is thick, gears and metal parts need a chance to become adjusted to anticipated conditions. Not much different than the human body. You wouldn't jump out of bed and immediately run a 100 yard dash. Would you ?
Respectively, your transmission should not be expected to perform perfectly, when it just gets out of bed. just my .02 for what ever its worth.
I agree with you. I can understand having problems with the trans when it got down below the 40s I could let it pass. But i've been having problems with mine in the low 60s and i'm just driving slowly in town.


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I agree with you. I can understand having problems with the trans when it got down below the 40s I could let it pass. But i've been having problems with mine in the low 60s and i'm just driving slowly in town.
True enough. If you are having problems at those temperatures, it just isn't right. You could try additives, or even change the transmission fluid to something like something like Redline MTL. I guess the last resort would be go into the dealer with it. But if you are somewhat mechanically inclined, I would change the fluid first and se how it goes. Just my .02 for whatever its worth.

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True enough. If you are having problems at those temperatures, it just isn't right. You could try additives, or even change the transmission fluid to something like something like Redline MTL. I guess the last resort would be go into the dealer with it. But if you are somewhat mechanically inclined, I would change the fluid first and se how it goes. Just my .02 for whatever its worth.
When I take it back out in the spring I'm planning on putting in MTL and maybe a shifter for good measure. Otherwise I love the car. Figure I'll change the diff fluid too for the hell of it.


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I installed an MGW shifter and have no problems what so ever in cold weather!
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