SCT iTSX Tuner issues/problems - Ford Mustang Forum
 
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post #1 of 3 (permalink) Old 04-29-2012 Thread Starter
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Unhappy SCT iTSX Tuner issues/problems

Has anyone else had issues with the iTSX tuner? I use it on my iPhone. It does the basic function of adding/changing tunes fine, but the performance monitor is terrible and the datalogging (guages) is very buggy. It appears to be creating a data log about 1 out of 3 tries (each time you have to kill the app and reopen) but if it gets to 100% it freezes. If you stop it early it'll go through the motions of saving data but then you can't find the log file you just created!

If my tunes had been perfect I probably wouldn't be monkeying around with it, but the tunes I got all caused pinging at around 4K RPM at WOT. So the Bama Performance guy told me to do a datalog and send it to him. That's turning out to be impossible so far.

Anyone else having issues? There's very little support for this tuner, even on the SCT website. I'm getting worried that they're trying to put distance between them and this buggy tuner.

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post #2 of 3 (permalink) Old 04-30-2012
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Originally Posted by windveil06 View Post
Has anyone else had issues with the iTSX tuner? I use it on my iPhone. It does the basic function of adding/changing tunes fine, but the performance monitor is terrible and the datalogging (guages) is very buggy. It appears to be creating a data log about 1 out of 3 tries (each time you have to kill the app and reopen) but if it gets to 100% it freezes. If you stop it early it'll go through the motions of saving data but then you can't find the log file you just created!

If my tunes had been perfect I probably wouldn't be monkeying around with it, but the tunes I got all caused pinging at around 4K RPM at WOT. So the Bama Performance guy told me to do a datalog and send it to him. That's turning out to be impossible so far.

Anyone else having issues? There's very little support for this tuner, even on the SCT website. I'm getting worried that they're trying to put distance between them and this buggy tuner.
Sorry to hear of the troubles you're having, OP.

This is a new product and as such, there may be some kinks at first, but I'll do whatever I can to help you through it.

How many PiDs are you trying to datalog at once? It may be possible that the unit can only handle so much information/sensor activity at once. However, to be honest I'm not 100% sure.

With that said, though, I can put you in touch with our Lead Calibrator who is not only one of the best SCT tuners in the country, but he's also an APPLE freak and loves everything iPad and iPhone, so he'd be your best bet. Can you do me a favor and shoot me a PM with your most recent order number or email address? If so, I can get you in touch with him and he should be able to get you squared away in no time.

Thanks for your patience and understanding. Get back to me when you can.


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post #3 of 3 (permalink) Old 08-09-2013
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Quote:
Originally Posted by AMDanBailer View Post
Sorry to hear of the troubles you're having, OP.

This is a new product and as such, there may be some kinks at first, but I'll do whatever I can to help you through it.

How many PiDs are you trying to datalog at once? It may be possible that the unit can only handle so much information/sensor activity at once. However, to be honest I'm not 100% sure.

With that said, though, I can put you in touch with our Lead Calibrator who is not only one of the best SCT tuners in the country, but he's also an APPLE freak and loves everything iPad and iPhone, so he'd be your best bet. Can you do me a favor and shoot me a PM with your most recent order number or email address? If so, I can get you in touch with him and he should be able to get you squared away in no time.

Thanks for your patience and understanding. Get back to me when you can.
I also bought an iTSX from American Muscle, and it wont let me log my A/F ratio. I get real screwy numbers and the y-axis in LiveLink is all 0's when doing logs. Im pretty disappointed because I cant log the car properly to and determine my A/F during WOT.
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