Ford Mustang Forum - View Single Post - New Canadian Incentives - June 1 to June 30
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post #31 of (permalink) Old 06-13-2010 Thread Starter
tmodem
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Quote:
Originally Posted by richm2256 View Post
So tmodem, Ford coprorate views "loyalty' differently, depending on WHICH Ford you own? One would think if you own ANY Ford and are buying a new car, Ford would gladly offer you an incentive to stay in the family.

Went through this shopping for the 2010 Sonata. You could get a "loyalty" rebate of $500 on the 2011, but not a new "leftover" 2010. I actually Googled the VP of sales and called him, got his assistant. I suggested that Hyundai didn't really value loyal owners (we have two in the house) if they gave a "loyalty" for one new Hyundai but not another.

I was authorized a "friendly" $500 rebate from the zone office within two days.

It grinds me that I own a Ford, and want to buy another one over that Hyundai, but because I have an older Escort, they don't deem me "loyal enough".
Unfortunately, Ford is really rigid when it comes to the rules. I have had to make many calls to Dealer Services, to get "exceptions" to those rules. I find that if you're falling in a "gray" area, then they will bend a bit more. I get Books of PDF's, of these rules all the time. It is brutal

All I can say Richm2256, is to keep grinding Customer Service, if you think you legitimately should have an incentive. They may bend


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