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post #31 of (permalink) Old 06-13-2010 Thread Starter
tmodem's Avatar
Joined: May 2010
Location: Brantford
Posts: 234
Originally Posted by richm2256 View Post
So tmodem, Ford coprorate views "loyalty' differently, depending on WHICH Ford you own? One would think if you own ANY Ford and are buying a new car, Ford would gladly offer you an incentive to stay in the family.

Went through this shopping for the 2010 Sonata. You could get a "loyalty" rebate of $500 on the 2011, but not a new "leftover" 2010. I actually Googled the VP of sales and called him, got his assistant. I suggested that Hyundai didn't really value loyal owners (we have two in the house) if they gave a "loyalty" for one new Hyundai but not another.

I was authorized a "friendly" $500 rebate from the zone office within two days.

It grinds me that I own a Ford, and want to buy another one over that Hyundai, but because I have an older Escort, they don't deem me "loyal enough".
Unfortunately, Ford is really rigid when it comes to the rules. I have had to make many calls to Dealer Services, to get "exceptions" to those rules. I find that if you're falling in a "gray" area, then they will bend a bit more. I get Books of PDF's, of these rules all the time. It is brutal

All I can say Richm2256, is to keep grinding Customer Service, if you think you legitimately should have an incentive. They may bend

2011 V6 Kona Blue, Automatic, Black Leather, Tint, 1/4 Window Louvers, Electronic Corrosion Control Module, Husky Liner Floor Mats, 1969 "BOSS 305" Striping. Terrace Ford Lincoln - Burlington - Finance Manager
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