Let me be clear hear, at the end of last week the dealer/service advisor's view was to send me on my way, tough noogies. It was my quiet persistence and reasoned arguments that won me an ally higher up in the organization that moved the process along. It could have ended very differently and, it ain't over yet. I've made multiple trips 100 ks each way to address this at various stages. Just don't let go if you feel you're right and don't be a **** about it.
Good luck, hope your persistence pays off...it's not normal.
2012 GT/CS, Auto, Steeda CAI, VMP Tune, UPR O/R Xpipe, GT-500 mufflers, FRPP springs, UMI control arms