Hey Deysha, I called and left a message no call back. Went back to the dealership and just spoke to my CSM but it was yet another wasted trip he had nothing, and I still couldn't get it in today. After speaking to the shop foreman I now have an appointment for next Tuesday. They think they will have it for at least 2 days because they want to try and duplicate it again, then hook up the VDR for me a 1.5 hour task. And he says he thinks he can maybe get me a car to drive, needs special Ford authorization or something? ***SIGH***
I’ve re-opened the case for you, 11Red3.7. You should receive a call by end of business today.