Wow- mine too 2011 V6 w/ 20K miles, buttons peeling!
This is just not acceptable, will be contacting Tamiami Ford in Naples FLA to schedule warranty replacement of at least two of these buttons on steering wheel. Man it ticks me off at night. $33K Car, lax design quality for components that human beings will constantly interact with.
Other then that, My Candy Red V6 is still my baby!