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post #16 of (permalink) Old 12-04-2012
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Elite_Deforce's Avatar
Joined: Dec 2010
Location: Montreal
Posts: 2,492
Originally Posted by WhiteBird00 View Post
I finally got frustrated enough to risk calling Ford customer service (risking even more frustration). I was lucky enough to get a sympathetic agent who was willing to dig deeper than the normal scripted responses. Apparently they have multiple systems that show upgrade availabilities. He check a couple of them at first and they said there was no upgrade for my car (just like Ford's Sync website). But then he went on to check another system called PTS and it shows that there is a dealer-install upgrade "Gen 1 version 3.1.4" available for my car. He said I should call the dealer and ask them to download the update from PTS and install it for me.

I will be taking my car to the dealer next week to see if it works.

I'll admit that I had to stretch the truth a little to get him to look deeper... he asked if I got my information from some online forum and I told him that I had seen it working on a 2011 at the local Mustang club meeting.
Is it not installable from syncmyride?

TL;DR thread, if my question is stupid. My bad.

-2012 Grabber Blue GT 6M Premium w/ Brembos, Glass Roof, HID security pkg, Rear Camera, 401a, FRPP GT500 Axle-backs, Front Pioneer TS-D6802R speakers, JHR bracket, Bondra clutch extension.
-1986 Mazda RX-7 GX - Fast Mirage 16" Wheels, Sumo Firenza 205/60R Tires, slotted brakes + performance pads. Otherwise factory stock.
-2008 Mazda Mazda3 GT Sport - Stock, 5MT.
-2004 Volvo XC90 T5 - Comfort pkg, safety pkg.
-1995 Infiniti G20 - Sold, Pioneer head unit, lighting mods, miss it dearly.
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