Thanks for providing my freedom soldier. Leave a message with the shop or have your friend tell them to stop all work on the car until the matter is resolved, it could be they are a poor shop, or even someone took your kit to use on their own car. There are many possible excuses, but I wouldn't let them do anything until this gets resolved. And definitely use your JAG resources, they can make the shop very willing to make you happy. If they cut the kit and made a mistake they are responsible for replacing it, and unless it is a very poor quality kit, they made a mistake or are not competent to do the job, either way, they are responsible. Good luck, and let us know what happens.
The artist formerly known as SteedaMatt.