Ford Mustang Forum - View Single Post - RPM Buyers BEWARE!!
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post #14 of (permalink) Old 09-05-2006
S197 Member
CHICO13's Avatar
Joined: Jun 2004
Location: Fairfax
Posts: 162
I wonder if these morons realize a companys return policy is every bit important as their sales? As a Parts Mgr, I've been to a dozen parts seminars that stress this point. My parts dept. has a no hassle return policy that has made us many new customers and kept my old ones happy. All of my counter people are under the instructions to take things back no questions asked within what we call "the dumbass limit" (an in house term) that we won't take back a fuel pump dripping gas or something that's been obviously installed and abused. If someone brings a part back in re-sellable condition with an invoice they get their full refund. Somebody should tell these idiots there is such a thing as the internet and their reputation is being run thru the mud.

2005 Black GT with Red upgrade interior, fully tinted, 18's with ASA/BBS 5 spoke studded wheels, Michelin Pilots, Borla S-Type catbacks, K&N FIPK cold air injection system.
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