Thank you, I contacted Ford customer service this morning & they wrote a claim to Ford legal & now I have to wait for them to contact me, which they said would be about 15 business days. I asked the rep if there was any way I could speed the process up, but he said there was nothing I could do but wait. I really can't be without a car for that long, I have work, school, and daily errands to run. Is there any way you could help me, to get this resolved ASAP?
I wish I could, dnljrz. Once your case has been moved to our legal department, I'm unable to provide any additional assistance. You should receive some documentation in the mail once your case has been carefully reviewed.