You should make an appointment and let me get this escalated to the customer service manager for your area. Please PM me with your VIN, dealer, mileage, full name, and best daytime number.
The ticking has gone away, but if it reappears I will certainly make an appointment with my local Ford dealer. It occurred briefly right after my first oil change. Thank you for responding to my post. I've seen countless posts from owners who have questions about possible problems and you are always right on top of helping them get resolved. Makes me even more happy that I own a Ford!
2014 Ingot Silver 3.7, K&N 69 Typhoon CAI, Roush AB's. 3.73 FRPP gears, BAMA tune.