Ford Mustang Forum - View Single Post - Collected our Mustang - very disappointed
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post #17 of (permalink) Old 05-29-2014 Thread Starter
christy
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Joined: May 2014
Location: Halifax
Posts: 21
 
I was always planning to be honest / realistic about the survey, however they're obviously worried because they keep trying to make excuses and blaming everyone else in the dealership..... which isn't giving the best impression.

Regarding the rest of the process I'd say they were average at best. They didn't really know their products so just quoted irrelevant facts from a quick reference guide, and their communication was confused. I wouldn't have recommended them, even before they gave us a dirty car.

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