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customer service

  1. Ford customer service failure

    2011-2014 Mustang Talk
    Ford currently has a shortage of sheet metal parts, at least for the 2011-2014 models. I've been waiting over 3 weeks for a new door to come in and they bumped it back a second time for another delay of at least a week... Ford customer service was absolutely useless...they recommended that the...
  2. 2012 Mustang Flapping noise and headaches with ford customer service.

    2011 - 2014 V6 Mustang Tech
    Headaches with Ford Customer service on 2012 Mustang v6 noise. Hi all, So here's the deal. I have a 2012 Ford Mustang. I have had this annoying flapping sound coming out of the passenger side wheel area at highway speeds for the past 2.5 years I have owned this car. It has been to 3 different...
  3. 2014 GT syncro 5th gear took a shiz

    2011 - 2014 Mustang GT Tech
    So last night my 2014 GT w/373 decided it didn't want to let me have my 5th gear. I've heard the horror stories in the past but I didn't stop me from buying a 13' GT and (2) 14' GT's . This is really the only GT that I've had a problem with and I'm quite disappointed with the quality of the...
  4. Bangastang still in business?

    2005-2010 Mustang Talk
    Does anyone know if Bangastang is still in business? I ordered a radiator cover from there at the begining of November. In January I called and the owener told me about all of the issues they had moving the business, and a commitment to get my part out to me. Now a month later no part and their...
  5. 2012 GT Premium on its 2nd engine and still having issues

    2011 - 2014 Mustang GT Tech
    I purchased my 2012 GT new on 05/01/12. I had absolutely no issues with the vehicle. until about 16k. I started to hear a tick in the engine which became a knock. I checked the oil and it was 4 qts low. I checked my oil 2 weeks before this and it was fine. I brought the car to the dealership...
  6. 2012 Ford Mustang GT ordering

    2011-2014 Mustang Talk
    As my car becomes a reality - wanted to pass on my experience since I've read so many others. Ordered my GT May 18th - not sure of allocations; dealer said 6-8 weeks. After 4 weeks I called about a VIN to track order - didn't have a VIN but said "on schedule". After 5 weeks dealer called and...