Being that it's a GT, 96k miles definitely seems like a possible worn clutch or other clutch related issue.
I would be raising hell at the service counter and my voice would be heard throughout the dealership. I would also be talking to the GM about refunding all the labor charges on that repair. They had you spend all that $ and they didn't even diagnose the issue properly before telling you that was the fix. Then to add insult to injury they tried to brush it off by not telling you that the problem wasn't fixed or not even testing it to see if their "repair" fixed it. That's complete bs and this is exactly why no one trusts shops and especially dealers to work on their cars. Call the Ford 800 # if they don't cooperate and I'd call your bank to dispute the labor charges since you were deceived.The update is in from the dealership.
New clutch assembly, pressure plate, flywheel and pilot bearing.
Update: 1/23/2023
Well, I picked up the vehicle after all said repairs were completed. During the short drive home , realized the exact same issue is still there. I'm not even sure they even took it for a test drive. I will be taking it back tomorrow and see where we go from here.
Go to another dealer or reputable shop. Any shop that says that they won't do internal repairs on an engine or trans is lying to you. All dealers must do internal engine and trans work for warranty purposes so that was a lie. Since you already know that they just like to take wild guesses they're just trying to minimize the effort in diagnosing anything. Unfortunately, this is annoyingly and expensively common in the auto repair industry.Hello and thanks for the informative feedback. I don't hear any additional sounds and will share this info with the dealership in hopes of finding a resolution.
Thank you so much and will also share this with the dealership mechanics.
I provided the dealership with the suggestions above. They responded back with due the age of the vehicle they would not do internal repairs. Offered to do research to see if they can find a suitable motor as a replacement.
Are you talking about the engine or trans here?I have an update and completely embarrassed to post this after all the energy and work we have been through.
Today during my lunch break , decided to check the oil level and was not getting a good reading on the dipstick. Ran up to the local store, picked up the fluids and proceeded with an oil and filter change.
Cracked open the drain plug and didn't take long to realize it was dangerously low of oil.
Completed the job and took it out for a quick ride and all is back to normal.
The car is parked primarily in the garage and doesn't seem many miles as of lately. No oil leaks either. It's been a long time since an oil change.
Apparently I'm the freaking dipstick.