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American Muscle - Bama Tuner support

1438 Views 4 Replies 3 Participants Last post by  Immortal
Hey Guys!

As i purchased a Bama Tuner a while back, which is not that easy if you are from Europe. :winks I went trough a bit of a hassle:
First, the contact info for the tunes was set up for the local Shipping Adress in the US. which was annoying, but most annoying bit was, that after the first tune batch arrived, i was not able to order new tunes "Ordernumber not valid"
After contacting American Muscle, and a few emails with Patrick, and recieving 2 more ordernumbers, it still wont work. But as the superb support of AM did not let loose, they set up a third order for me, which worked then.
So now i´ve got my 91 Oct Tunes and ready to go!
Great support from American Muscle, just wanted to let you guys know that they keep costumers happy, normally only negative reports make it to forums. :smartass:
I still had a SCT related Issue, as the tuner is very sensitive to Battery Voltage. So i needed to charge the Battery all the way up and keep the tender attached while applying tunes. After i got a download fail -> return to Stock, which also failed. (while charger in place but battery not full)
It´s solved now, and i may need to keep an eye open for a new battery as it seems the stock one is getting old now. :bounce2:

So, long story short: American Muscle/ Bama is great, Thumbs up for them from Europe.:worship
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1 - 5 of 5 Posts
Hey Guys!

As i purchased a Bama Tuner a while back, which is not that easy if you are from Europe. :winks I went trough a bit of a hassle:
First, the contact info for the tunes was set up for the local Shipping Adress in the US. which was annoying, but most annoying bit was, that after the first tune batch arrived, i was not able to order new tunes "Ordernumber not valid"
After contacting American Muscle, and a few emails with Patrick, and recieving 2 more ordernumbers, it still wont work. But as the superb support of AM did not let loose, they set up a third order for me, which worked then.
So now i´ve got my 91 Oct Tunes and ready to go!
Great support from American Muscle, just wanted to let you guys know that they keep costumers happy, normally only negative reports make it to forums. :smartass:
I still had a SCT related Issue, as the tuner is very sensitive to Battery Voltage. So i needed to charge the Battery all the way up and keep the tender attached while applying tunes. After i got a download fail -> return to Stock, which also failed. (while charger in place but battery not full)
It´s solved now, and i may need to keep an eye open for a new battery as it seems the stock one is getting old now. :bounce2:

So, long story short: American Muscle/ Bama is great, Thumbs up for them from Europe.:worship
I'm really sorry about the hassle this has caused you! However, I'm really glad to hear you're all set up and good to go now. We will always take care of our customers, no matter how big or small the issue is!

Thanks for being so understanding with us while we got you squared away, we really appreciate it! Let me know if you ever have any questions or need some assistance in the near future.

-Dan
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Just got my stang and discovered American Muscle. I'm about to be BROKE:gringreen
Just got my stang and discovered American Muscle. I'm about to be BROKE:gringreen
Congratulations on the new Stang! What'd you end up going with?

Please let me know if you ever have any questions or need some assistance in the near future.

-Dan
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That´s the only Thing "good" for me at AM, as it takes a long time to ship via a local address to me, i always think 3 times about ordering. Otherwise i would be broke, and with more mods than i could install on the car. :bounce2:
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