I also have this tuner and was wondering the same thing
I'm glad to hear you're enjoying the current tune on your Mustang. We can definitely work with you here to make sure that your device get's fixed. Between the Bama team and SCT directly you'll be squared away in no time!I got mine a few weeks ago and it was a pretty good buy. Got my mpg higher coz of the Performance tune. I got a new mod on my car recently so I ordered new tunes from Bama, they emailed me the new tunes and how to upload em on your device. Followed the procedure but when I open the SCT Device Updater, it can't detect my X4. It just says "Can't find device". Not really sure what's wrong.