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Discussion Starter #1 (Edited)
1998 Mustang Cobra Convertable

So I didn’t even have my car back from having the fuel pump replaced for a month and it wouldn’t start… Had it towed back to the Stealer this morning (06/01) and they found the fuel pump went out again. I talked to the mechanic and he mentioned that they have had a batch of “Late 2010” pumps that are bad. They seem to work for a short while and then stop, so testing is rather difficult – and is exactly what happened to me. I watched as he connected a test light to the car side of the fuel pump connector and a second person turned the key (about 5 to 8 times)– light lit every time the key was turned.

I asked if there is any guaranty the new pump will be good. He said sheepishly, ‘No… not really. Ford is just finding this problem and trying to track down what is happening and which manufacturing batches were affected.’

I asked for the parts from the repair (CA Law if requested) and was told that Ford really needs them back in order to continue the investigation.

So, am I being fed a line of bs? Have any of you heard this?
 

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Discussion Starter #5
I got this from a Dealer Parts friend of mine out of MN:

I did some searching and did find that Ford has an issue with about nine different fuel pumps and they're trying to resolve the issue with the suppliers. They'll want all the bad pumps back so they can verify that there is a consistent problem with these pumps.
Seems like the issue is legit and that Ford is working to resolve. On a side note, the Dealer called today (06/02) and said the new pump that was sent fell within the recall window so they had to send it back... At least they are checking.
 

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Discussion Starter #6

You are not going to believe this… The Dealer just called and said the 2nd pump sent in was also on the ‘Do not install’ list. :cursing:
 

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If you are ever up north stop in and we will retrofit a great pump setup on that ride and be Finished with it. Sounds like you need a 255 Walbro pump to solve that puppies problems!! I am sure the dealer and Ford will sort it out. Good luck and Peace Tom:bigthumbsup:bigthumbsup:bigthumbsup
 

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Discussion Starter #8
I’m sure they’ll get it sorted out, but if I were running the parts distribution center, the FIRST thing I’d do is quarantine all suspect pumps. And if they didn’t know about the recall, then Ford has a bigger problem on their hands.
The possibility of installing a faulty pump is too high and threatens happy customers and maybe their safety. Times like these, US Auto makers don’t need a quality black eye…
 

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01 i will call my buddy at our local FORD STORE today and find out some info. I will post back as soon as i get the SCOOP. Peace Tom:bigthumbsup:bigthumbsup
 

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Discussion Starter #10
...Dealer just called... 3rd pump came in and is also bad...

I started a case with Ford Customer Service, but I'm not expecting much.
 

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Came across this thread because here in Ohio we are experiencing the exact same problem. Our car is a 1998 Mustang GT convertible. The original fuel pump went out on April 11. Dealer installed new fuel pump and about two weeks later that fuel pump was deemed faulty and car had to be towed back to the dealer. Dealer installed another new fuel pump and a few weeks later that fuel pump also went out and car had to be towed back again. We found out at that time that there might be a bad batch of fuel pumps. That was May 26. Since May 26 our dealer has received three additional fuel pumps (the latest one was today) which they have not installed because they were in "suspect bad" range.
Also called Ford Customer Service today and could not get any information as to why this is happening or any information as to when it would get resolved. Basically we were told that you have to wait for the part and that the part is for an "old" car so they have no idea when we will get it. Very frustrating...... I have no confidence that Ford is aware of this problem and no confidence at all given the reply from Ford Customer Service. These bad parts should not still be in the system if they aware.
 

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Discussion Starter #13
Just got a call from Ford Cust Serv – They will be expediting a fuel pump to the dealer today (06/13). They were surprised to find that I was not asking for a rental car. But I did request a detail because my garage queen has been sitting outside at a dealer for the past two weeks. They said no way.
I asked what steps Ford was taking to prevent this from happening again. No answer.
I asked why the Parts Depot did not have the same “do not ship/install” list the Dealers have. No answer.
So, the impression I get is that Ford has no intention to make this right. They just want me to get the proper part and be done with me. They would be willing to get me a rental but not a far less expensive detail which would make me happy… Idiots…
 

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Just some friendly advice. Everyone that knows fords know their pumps SUCK. So why would you insist on them installing another one. Buy a 255 and install it and all will be good in the WORLD. Peace TOM
 

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We also received a call late yesterday that Ford has a fuel pump on its way here. Ironically, ours is coming from California. They expect to receive it late on Wednesday and install on Thursday.

Tom Renzo.....we are only sticking with the Ford fuel pump because we already paid for labor and the pump on April 11. Our car would have to be towed somewhere from the dealer since it will not start with the current fuel pump. We were just discussing going through the process of getting our money back and trying to locate a dealer for your pump when we got the call.

Stay tuned. I will continue to update.
 

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Thats great but running on a pump that cant be trusted is NUTS IN MY BOOK. For a few hundred bucks install a good pump. Their is an old saying. CUT YOUR LOSSES AND RUN. Peace TOM

When i get a customer in the shop for speed work or maintenance the first thing we do is replace THE PUMP. Weather its good or bad. FORD PUMPS SUCK. By now you should have realized this. The strap bolts on your tank will wear out from dropping the tank to get a reliable ford pump. Thanks Peace Tom
 

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Discussion Starter #17
Tom- I appreciate your position, but as Stangrrr mentioned, this is a warranty replacement for a pump we already purchased. I did see your note about the 255 Walbro. Do you have a 'how to' guide for replacing the OEM with this? Cuz I will...

But more to your comment specifically, I have had Fords for a long time and this is the FIRST pump that has gone bad. I've had Escorts, Explorers, Focus, Rangers, and Windstars, and never ever had problems with pumps even after decades and 100's of thousands of miles... Transmissions - yes, Ford transmissions SUCK, but not the fuel pumps (in my experience). And this Mustang's pump is from 1998 which was 13 years ago - that seems reasonable... doesn't it?
 

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O1 i hear you. But its like anything else. We change the pumps because of performance mods. The stock pumps just cant HACK IT. Earlier ford pumps were better but nothing to write home about. Also pump longevity is a process that is customer DRIVEN. Never let a car or vehicle with an in tank pump go below 1/4 tank. Waiting for the orange low fuel light to come on is death to a pump. Also mounting procedure for the pump is important. GM cars mount HORIZONTAL to the bottom of the tank on some models and live longer. Vertical pumps live a lesser life. Also the new pumps that are BATH TUBBED are lasting longer for cooling reasons. Remember the gas COOLS THE PUMP. ALSO do you gas up with the car running??? I do. I know its illegal but a hot pump and cold fuel hitting it is an accident waiting to happen Peace Tom:bigthumbsup:bigthumbsup
 

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Discussion Starter #19 (Edited)
Call from Cust Serv Rep – two options: 1-wait for OEM part, currently no ETA; 2-install aftermarket pump.

I opted to give it another week and see if there is an ETA for the OEM part.
They could not tell me the manufacture of the aftermarket pump… I’m trying to get that info to make an informed decision.
 

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I just wanted to update you all that my dealer was able to locate a pump in California. This pump came from another dealer who had a pump in stock with a date that was before the bad batch. Picked the car up Thursday as planned.
 
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