I'm having similiar issues with rpmoutlet.com. I ordered the hurst competition shifter on the 5th of Jan. and paid the extra $20 for two day delivery. It's now the 13th and still haven't got it. I've called, left messages everything. Their stupid UPS tracking thing doesn't work either. Oh, but they made sure to get their money from my credit card right on the 5th though. Imagine that.