Nope THEY didn't know... as they and I said there was no way to get a hold of the guy fwd:ing the orders... Not returning calls e-mails, etc. I guess he came back from the races, was busy with his regular stuff for the company he works for so, MD, and you, got left outside. On a bright point he at least sent out the order...
MD is of course trying to make sure this does not happen again!
I think MD will ship their own FRPP orders in a near future...