What are you trying to get it to read ?
The way mine works, is I downloaded the SCT Device Updater, and I update etc from there. Do you have that downloaded from SCT's website? That is what you use to load tunes etc.
The way mine works, is I downloaded the SCT Device Updater, and I update etc from there. Do you have that downloaded from SCT's website? That is what you use to load tunes etc.